https://github.com/cyrusjetson/customer-care-registry

Customer Care Registry is a cloud based software which used to help in solving customer's queries
https://github.com/cyrusjetson/customer-care-registry

db2-database docker documentation flask ibm-cloud ibm-watson jinja2 kubernetes oauth project-management python sendgrid

Last synced: 23 days ago
JSON representation

Customer Care Registry is a cloud based software which used to help in solving customer's queries

• Host: GitHub
• URL: https://github.com/cyrusjetson/customer-care-registry
• Owner: cyrusjetson
• Created: 2025-04-07T15:10:07.000Z (26 days ago)
• Default Branch: main
• Last Pushed: 2025-04-07T15:47:41.000Z (26 days ago)
• Last Synced: 2025-04-07T16:31:25.182Z (26 days ago)
• Topics: db2-database, docker, documentation, flask, ibm-cloud, ibm-watson, jinja2, kubernetes, oauth, project-management, python, sendgrid
• Language: HTML
• Homepage:
• Size: 20.6 MB
• Stars: 1
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

Awesome Lists containing this project

README

        
# IBM-Project-2500-1658472881

# 🛃 CUSTOMER CARE REGISTRY 

# 📒 PROJECT DESCRIPTION 

## Demo video link: https://youtu.be/0EC0i3KLxLU

## App link: http://a8.cb.33a9.ip4.static.sl-reverse.com:32544/login

This Application has been developed to help the customer in processing their complaints.  The customers can raise the ticket with a detailed description of the issue.  An Agent will be assigned to the Customer to solve the problem.  Whenever the agent is assigned to a customer they will be notified with an email alert.  Customers can view the status of the ticket till the service is provided.

 ADMIN :

 The main role and responsibility of the admin are to take care of the whole process.  Starting from Admin login followed by the agent creation and assigning the customer's complaints.  Finally, He will be able to track the work assigned to the agent and a notification will be sent to the customer.

 USER :

 They can register for an account.  After the login, they can create the complaint with a description of the problem they are facing.  Each user will be assigned with an agent.  They can view the status of their complaint.

## 🧑🏻‍🦰 TEAM MEMBERS

Team Size : 4

Team Member 1 (TL) : PRAKASH R     | Assignments

Team Member 2 : SELVA YOGIRAAM C   | Assignments

Team Member 3 : MARI SARAVANAN P   | Assignments

Team Member 4 : JETSON CYRUS J     | Assignments

# 😶‍🌫️ ASSIGNMENTS - REG

---- >>> Kindly update completion status in your respctive directory's README file..

---- >>> Upload assignments in assignments folder..

---- >>> Upload assignments in your " respective folders "..

---- >>> Dont commit or delete other's folder..