https://github.com/data-edd/customer_churn_analysis
This project uses Power BI Desktop and Excel to help businesses prevent customer loss and improve customer service.
https://github.com/data-edd/customer_churn_analysis
churn-analysis dashboard dax-expression powerbi
Last synced: 4 months ago
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This project uses Power BI Desktop and Excel to help businesses prevent customer loss and improve customer service.
- Host: GitHub
- URL: https://github.com/data-edd/customer_churn_analysis
- Owner: data-edd
- Created: 2025-03-10T21:38:54.000Z (about 1 year ago)
- Default Branch: main
- Last Pushed: 2025-03-11T12:49:25.000Z (about 1 year ago)
- Last Synced: 2025-09-01T03:16:34.689Z (9 months ago)
- Topics: churn-analysis, dashboard, dax-expression, powerbi
- Homepage:
- Size: 1.54 MB
- Stars: 0
- Watchers: 1
- Forks: 0
- Open Issues: 0
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Metadata Files:
- Readme: README.md
Awesome Lists containing this project
README
# Customer Churn Analysis in Power BI
This project uses Power BI Desktop and Excel to help businesses prevent customer loss and improve customer service.
## Key Features:
📌 **Predictive Churn Modeling**: Identify at-risk customers before they churn, enabling proactive interventions and retention strategies.
📌 **Customer Segmentation**: Group customers based on shared characteristics and churn risk, allowing for targeted marketing and engagement efforts.
## Built with:
- Power BI Desktop
- Excel
## Key Insights:
- key insights
## Benefits:
- **Reduce customer loss**: Identify and help customers at risk to keep them longer.
- **Improve customer satisfaction**: Understand customer needs better for better service.
- **Make data-driven decisions**: Use insights to make better choices for keeping customers happy.
## Get Started:
1. Get the project files.
2. Open the `Customer Churn Dashboard.pbix` & `Customer Risk Analysis Dashboard.pbix` in Power BI Desktop.
3. Connect to your data source.
4. Start improving customer retention!