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https://github.com/dayanacavalcante/customersegmentation

Customer Segmentation by RFM
https://github.com/dayanacavalcante/customersegmentation

customer-segmentation rfm-analysis

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Customer Segmentation by RFM

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## Customer Segmentation using RFM matrix in Python

The RFM technique helps you turn customer data into effective actions. It is a customer segmentation technique that uses past buying behavior to divide customers into groups.

What does RFM mean?

- Recency (R): days since last purchase;
- Frequency (F): total number of purchases;
- Monetary Value (M): total spent by the customer;

### Data

The data were taken from the [UCI Machine Learning Repository](https://archive.ics.uci.edu/ml/datasets/online+retail)

The transactions happened between 01/12/2010 to 09/12/2011 and belong to a UK online retailer.