https://github.com/digineo/zammad-asterisk

Asterisk integration for Zammad — UNMAINTAINED
https://github.com/digineo/zammad-asterisk

Last synced: 6 days ago
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Asterisk integration for Zammad — UNMAINTAINED

• Host: GitHub
• URL: https://github.com/digineo/zammad-asterisk
• Owner: digineo
• License: mit
• Created: 2016-11-27T21:51:35.000Z (almost 8 years ago)
• Default Branch: master
• Last Pushed: 2024-07-18T08:03:45.000Z (4 months ago)
• Last Synced: 2024-07-19T02:27:26.711Z (4 months ago)
• Language: Go
• Homepage:
• Size: 15.6 KB
• Stars: 16
• Watchers: 6
• Forks: 7
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

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README

        
> **DEPRECATION NOTICE:** We've stopped using Zammand and hence don't need this

> integration anymore. While it might still work perfectly fine, we currently

> don't have the capacity to maintain it anymore.

Asterisk integration for Zammad

===============================

This works for me.

If you need support, just [contact me](https://www.digineo.de/impressum).

## Installation

    go install github.com/digineo/zammad-asterisk@latest

## Configuration

### Asterisk

Create a new account for the [Asterisk REST Interface](https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=29395573) by editing the file `ari.conf` in the asterisk configuration directory:

```ini

[general]

enabled = yes

[zammad]

type = user

read_only = no

password = secret5

```

Add the application to your Dialplan in a context for incoming calls.

The second argument for `Stasis()` is the name of called destination.

If you have several numbers for incoming calls you can use this argument to distinguish between them.

```

context incoming {

	12345678 => {

		Stasis(zammad, foobar);

		Dial(...);

		Hangup;

	}

}

```

### Zammad Interface

Create a `config.cfg` with the following configuration:

```ini

[asterisk]

host     = "127.0.0.1"

port     = 8088

username = "zammad"

password = "secret5"

[zammad]

endpoint = "https://zammad.example.com/api/v1/vti_logs"

token    = "your secret token"

```

## Running

    zammad-asterisk path/to/config.cfg