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https://github.com/discord-tickets/bot

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
https://github.com/discord-tickets/bot

bot discord discord-bot discord-js discord-ticket-bot discord-ticket-transcripts discord-tickets discord-tickets-bot ticket-bot ticket-bot-discord ticket-management ticket-system ticket-tool tickets ticketsbot

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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.

Awesome Lists containing this project

README 

        



![bots](https://img.shields.io/badge/dynamic/json?color=5865F2&label=bots&query=combined.active.count&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv4%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)

![tickets](https://img.shields.io/badge/dynamic/json?color=5865F2&label=tickets&query=combined.total.tickets&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv4%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)

[![GitHub stars](https://img.shields.io/github/stars/discord-tickets/bot?style=for-the-badge)](https://github.com/discord-tickets/bot/stargazers)

[![Codacy](https://img.shields.io/codacy/grade/b974eb5f984c40868e07d82c968bd02d?logo=codacy&style=for-the-badge)](https://app.codacy.com/gh/discord-tickets/bot/dashboard)

[![All Contributors](https://img.shields.io/github/all-contributors/discord-tickets/bot?color=ee8449&style=for-the-badge)](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md)

[![Discord](https://img.shields.io/discord/451745464480432129?label=discord&color=7289DA&style=for-the-badge)](https://lnk.earth/discord)







![Discord Tickets](https://static.eartharoid.me/discord-tickets/logo/wordmark/gradient-by-eartharoid.png)



**A free alternative to the premium and white-label plans of other ticket management bots.**








Discord Tickets - A free ticketing solution | Product Hunt








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[![BisectHosting](https://www.bisecthosting.com/partners/custom-banners/41ca8074-184e-4ad1-a44d-77750ee8bfb9.webp)](https://bisecthosting.com/discordtickets)



Partnered with BisectHosting




for affordable bot hosting



---









## 📖 Contents



- [📖 Contents](#-contents)

- [✨ Features](#-features)

  - [Want to learn more?](#want-to-learn-more)

- [⚡ Getting started](#-getting-started)

- [🤑 Sponsors](#-sponsors)

- [🎖️ Contributors](#️-contributors)

  - [💻 Contributing](#-contributing)

    - [🌎 Translating](#-translating)

- [😕 Support](#-support)

- [⭐ Star History](#-star-history)

- [🥱 License](#-license)



## ✨ Features



- 📖 [**Documentation**](https://discordtickets.app/getting-started/) - comprehensive documentation and guides to help you get started

- ⚙️ **Simple settings** - configure your bot with the included and easy-to-use dashboard

- 🎨 **Highly customisable** - tweak features, colours, messages, and more to your liking

- 🛸 **Modern features** - including slash commands, buttons, select menus, and modals

- 🤖 **Automation** - ease your staff team's workload with configurable automation

  - 🏷️ [**Tags**](https://v4--discordtickets.netlify.app/features/#tags) - resolve members' problems without escalating to tickets

  - 🎫 **Tickets** - close inactive tickets automatically

- 📜 **Archiving** - store messages in the database and view transcripts later

- ❓ **Context** - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance

- 🗃️ **Organisation** - claim, release, move and transfer tickets between members and categories

- 🌎 [**Internationalisation**](#-translating) - available in more than 10 languages

- ⏱️ **Statistics** - analyse your staff members' performance

- 🪓 **Battle-tested** - trusted by thousands of servers, with over [half a million tickets](https://stats.discordtickets.app/) created since 2019

- 🐳 [**Docker**](https://discordtickets.app/self-hosting/installation/docker/) - reliable and quick deployment with Docker



[*...and more!*](https://discordtickets.app/features/)



### Want to learn more?



**Visit [the website](https://discordtickets.app/) for more features, details, and screenshots**,

or skip to the [full feature tour](https://discordtickets.app/features/).



## ⚡ Getting started



> *🙏 Please read the [documentation](https://discordtickets.app/self-hosting/installation/) before you start.*



There are 3 ways to get started with Discord Tickets:



- ☁️ [Add the public bot](https://discordtickets.app/public/) - instant setup, but branded *(great for testing)*

- 😴 [Get a managed bot](https://discordtickets.app/managed/) - your own bot, hosted by me *(easy and cheap)*

- 🧑‍💻 [Install your own bot](https://discordtickets.app/self-hosting/) - host it yourself *(experience recommended)*



**[Read the documentation](https://discordtickets.app/getting-started/)** for more information.



> This button is here because it looks nice, but I will cry if you click it before reading the [documentation](https://discordtickets.app/getting-started/). :)



[![Deploy on Railway](https://railway.app/button.svg)](https://railway.app/new/template/eB6TkX?referralCode=Z3aYd2)



## 🤑 Sponsors



Discord Tickets is made possible by these awesome people and organisations:



![Sponsors](https://cdn.jsdelivr.net/gh/eartharoid/sponsors/sponsorkit/sponsors-wide.svg)



Please consider sponsoring the project if it adds value to your business/community.



**[Sponsor on GitHub](https://github.com/discord-tickets/bot/?sponsor=1)**, or



[![Donate at ko-fi](https://www.ko-fi.com/img/githubbutton_sm.svg)](https://ko-fi.com/eartharoid)



> **Note**

>

> Your logo will only appear here if you sponsor through GitHub Sponsors.

> [Create an organisation](https://github.com/account/organizations/new?plan=free) if you want to use your business/community logo.



## 🎖️ Contributors



Discord Tickets is made possible by all of the people listed in [CONTRIBUTORS.md](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md).



### 💻 Contributing



If you want to help translate, suggest a feature, submit a bug report,

or contribute in any other way, please read the [contributing guidelines](https://github.com/discord-tickets/.github/blob/main//CONTRIBUTING.md).



> **Note**

> You can add yourself to the list of contributors [here](https://github.com/discord-tickets/bot/issues/new/choose).



#### 🌎 Translating



[![Translation status](https://hosted.weblate.org/widgets/discord-tickets/-/open-graph.png)](https://hosted.weblate.org/engage/discord-tickets/)



## 😕 Support



[![Discord](https://discordapp.com/api/guilds/451745464480432129/widget.png?style=banner4)](https://lnk.earth/discord)



## ⭐ Star History



  Show graph



  [![Star History Chart](https://api.star-history.com/svg?repos=discord-tickets/bot&type=Date)](https://star-history.com/#discord-tickets/bot&Date)



## 🥱 License



Discord Tickets by eartharoid™️ is licensed under the [GPLv3 license](https://github.com/discord-tickets/bot/blob/main/LICENSE).



This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.



© 2023 Isaac Saunders