https://github.com/discord-tickets/bot
The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
https://github.com/discord-tickets/bot
bot discord discord-bot discord-js discord-ticket-bot discord-ticket-transcripts discord-tickets discord-tickets-bot ticket-bot ticket-bot-discord ticket-management ticket-system ticket-tool tickets ticketsbot
Last synced: 5 days ago
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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
- Host: GitHub
- URL: https://github.com/discord-tickets/bot
- Owner: discord-tickets
- License: gpl-3.0
- Created: 2019-05-03T21:03:54.000Z (almost 6 years ago)
- Default Branch: main
- Last Pushed: 2024-10-28T21:54:54.000Z (6 months ago)
- Last Synced: 2024-10-29T15:21:25.522Z (6 months ago)
- Topics: bot, discord, discord-bot, discord-js, discord-ticket-bot, discord-ticket-transcripts, discord-tickets, discord-tickets-bot, ticket-bot, ticket-bot-discord, ticket-management, ticket-system, ticket-tool, tickets, ticketsbot
- Language: JavaScript
- Homepage: https://discordtickets.app
- Size: 9.44 MB
- Stars: 939
- Watchers: 36
- Forks: 477
- Open Issues: 66
-
Metadata Files:
- Readme: README.md
- Changelog: CHANGELOG.md
- License: LICENSE
- Security: .github/SECURITY.md
Awesome Lists containing this project
- awesome - discord-tickets/bot - The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots. (JavaScript)
- awesome-discord - discord-tickets - A ticket management bot for Discord. (Bots / Self Host-able Bots)
- awesome-discord - Discord Tickets
- awesome-discord - Discord Tickets
README
[](https://github.com/discord-tickets/bot/stargazers)
[](https://app.codacy.com/gh/discord-tickets/bot/dashboard)
[](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md)
[](https://lnk.earth/discord)
**A free alternative to the premium and white-label plans of other ticket management bots.**
---
[](https://bisecthosting.com/discordtickets)
Partnered with BisectHosting
for affordable bot hosting
---
## 📖 Contents
- [📖 Contents](#-contents)
- [✨ Features](#-features)
- [Want to learn more?](#want-to-learn-more)
- [⚡ Getting started](#-getting-started)
- [🤑 Sponsors](#-sponsors)
- [🎖️ Contributors](#️-contributors)
- [💻 Contributing](#-contributing)
- [🌎 Translating](#-translating)
- [😕 Support](#-support)
- [⭐ Star History](#-star-history)
- [🥱 License](#-license)
## ✨ Features
- 📖 [**Documentation**](https://discordtickets.app/getting-started/) - comprehensive documentation and guides to help you get started
- ⚙️ **Simple settings** - configure your bot with the included and easy-to-use dashboard
- 🎨 **Highly customisable** - tweak features, colours, messages, and more to your liking
- 🛸 **Modern features** - including slash commands, buttons, select menus, and modals
- 🤖 **Automation** - ease your staff team's workload with configurable automation
- 🏷️ [**Tags**](https://v4--discordtickets.netlify.app/features/#tags) - resolve members' problems without escalating to tickets
- 🎫 **Tickets** - close inactive tickets automatically
- 📜 **Archiving** - store messages in the database and view transcripts later
- ❓ **Context** - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
- 🗃️ **Organisation** - claim, release, move and transfer tickets between members and categories
- 🌎 [**Internationalisation**](#-translating) - available in more than 10 languages
- ⏱️ **Statistics** - analyse your staff members' performance
- 🪓 **Battle-tested** - trusted by thousands of servers, with over [half a million tickets](https://stats.discordtickets.app/) created since 2019
- 🐳 [**Docker**](https://discordtickets.app/self-hosting/installation/docker/) - reliable and quick deployment with Docker
[*...and more!*](https://discordtickets.app/features/)
### Want to learn more?
**Visit [the website](https://discordtickets.app/) for more features, details, and screenshots**,
or skip to the [full feature tour](https://discordtickets.app/features/).
## ⚡ Getting started
> *🙏 Please read the [documentation](https://discordtickets.app/self-hosting/installation/) before you start.*
There are 3 ways to get started with Discord Tickets:
- ☁️ [Add the public bot](https://discordtickets.app/public/) - instant setup, but branded *(great for testing)*
- 😴 [Get a managed bot](https://discordtickets.app/managed/) - your own bot, hosted by me *(easy and cheap)*
- 🧑💻 [Install your own bot](https://discordtickets.app/self-hosting/) - host it yourself *(experience recommended)*
**[Read the documentation](https://discordtickets.app/getting-started/)** for more information.
> This button is here because it looks nice, but I will cry if you click it before reading the [documentation](https://discordtickets.app/getting-started/). :)
[](https://railway.app/new/template/eB6TkX?referralCode=Z3aYd2)
## 🤑 Sponsors
Discord Tickets is made possible by these awesome people and organisations:
Please consider sponsoring the project if it adds value to your business/community.
**[Sponsor on GitHub](https://github.com/discord-tickets/bot/?sponsor=1)**, or
[](https://ko-fi.com/eartharoid)
> [!IMPORTANT]
> **Ko-fi members are not listed.**
> Sponsor through GitHub or a linked Patreon account to be listed above.
> [Create a free organisation](https://github.com/account/organizations/new?plan=free)
> to show your business or community's logo.
## 🎖️ Contributors
Discord Tickets is made possible by all of the people listed in [CONTRIBUTORS.md](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md).
### 💻 Contributing
If you want to help translate, suggest a feature, submit a bug report,
or contribute in any other way, please read the [contributing guidelines](https://github.com/discord-tickets/.github/blob/main//CONTRIBUTING.md).
> **Note**
> You can add yourself to the list of contributors [here](https://github.com/discord-tickets/bot/issues/new/choose).
#### 🌎 Translating
[](https://hosted.weblate.org/engage/discord-tickets/)
## 😕 Support
[](https://lnk.earth/discord)
## ⭐ Star History
Show graph
[](https://star-history.com/#discord-tickets/bot&Date)
## 🥱 License
Discord Tickets by eartharoid™️ is licensed under the [GPLv3 license](https://github.com/discord-tickets/bot/blob/main/LICENSE).
This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.
© 2023 Isaac Saunders