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https://github.com/dittofeed/dittofeed

Open-source customer engagement. Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and more 📨
https://github.com/dittofeed/dittofeed

customer-engagement customer-segmentation email-notification growth javascipt marketing-tools messaging-app messaging-platform nodejs onboarding open-source open-source-customer-engagement push-notifications react self-hosted sms-notifications transactional-emails typescript white-label

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Open-source customer engagement. Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and more 📨

Awesome Lists containing this project

README 

        


  

    

      

      dittofeed logo

    

  




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Open-source customer engagement





  Docs | Discord | Demo App | Contributing




[Dittofeed](https://dittofeed.com) is an omni-channel customer engagement platform. Create automated user journeys to message users along any channel: email, mobile push notifications, SMS, WhatsApp, Slack, and more. We're an open source, dev-friendly alternative to platforms like OneSignal, Customer.io, and Segment Engage.



- 1ī¸âƒŖ Connect user data via Segment, Reverse ETL, or the Dittofeed API ⛓ī¸

- 2ī¸âƒŖ Create highly customizable user segments with multiple operators 🧍đŸŊ‍♀ī¸đŸ§đŸģ‍♂ī¸đŸ§đŸž

- 3ī¸âƒŖ Design messaging templates using HTML, MJML, or Markdown 👨đŸģ‍🎨

- 4ī¸âƒŖ Automate user journeys with a powerful, easy-to-use GUI interface 🛩ī¸

- 5ī¸âƒŖ Integrate with major ESPs like Sendgrid and Amazon SES 🏰

- 6ī¸âƒŖ Track and analyze message performance from the dashboard đŸŽ¯









  Dittofeed Admin Panel Banner








### Dashboard Views



  Journey Builder

  Customer Journeys



  Segmentation

  User Segmentation



  Template Editor

  Messaging Templates



### Architecture



  Visual Diagram

  Architecture



For the full dashboard experience, play around with the [demo app](https://demo.dittofeed.com/dashboard).



## Quick Deployment



Click Deploy to Render below and follow the prompts to deploy Dittofeed on Render. See the "Self-Host with Render" [docs for more info](https://docs.dittofeed.com/deployment/self-hosted/render).



Deploy To Render



## Roadmap



☑ī¸ = in development | ✅ = in production



### Q1: January 1 to March 31



| Feature                       | Purpose                                                                                                                                                              | Status  |

|-------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------|

| Webhook channel               | New message channel supporting arbitrary requests to user-specified APIs.                                                                                            | - ✅ |

| Performance work on time-based segmentation | Optimization of [computePropertiesWorkflow](https://github.com/dittofeed/dittofeed/blob/0477114238af27d4f42f3d368266a79823956236/packages/backend-lib/src/segments/computePropertiesWorkflow.ts#L46-L113) to reduce segment update times. | - ✅ |

| Basic White Labeling Support  | Allow workspace members to provide their own branding, for the dashboard.                                                                                                                                                                 | - ✅ |

| AWS SES Support               | Support SES as an email service provider.                                                                                                                                                                      | - ✅ |



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### Q2: April 1 to June 30



| Feature                       | Purpose                                                                                                               | Status  |

|-------------------------------|-----------------------------------------------------------------------------------------------------------------------|---------|

| Identity resolution           | Enables joining of users based on traits or behavior, important for identifying anonymous users post sign-up/sign-in. | - \[ ]   |

| User grouping                 | Provides a way to represent a collection of users (e.g., club, company, team) for segment membership conditions.      | - \[ ]   |

| Low code template builder     | Allows members to build email templates in a low-code interface without manual encoding in MJML.                      | - \[ ]   |



---



### Q3: July 1 to September 30



| Feature                      | Purpose                                                                                               | Status  |

|------------------------------|-------------------------------------------------------------------------------------------------------|---------|

| LLM Integration              | Drives the generation of journeys, segments, and templates.                                           | - \[ ]   |

| Granular Permissions Model   | Enhances the permissions model for more restricted access to the dashboard.                           | - \[ ]   |

| Embeddable Components        | Enables embedding of Journey Builder, Segment Builder, Template Builder, etc., into third-party apps. | - \[ ]   |



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## Developer-centric



Beyond having industry-standard GUI tools, we focus on developer happiness with first-in-class dev-focused features:



- Branch-based git workflows that support messaging campaign version control.

- Write email templates in your favorite editor, checked into git - not in an unversioned web based IDE.

- Testing SDK to test your messaging campaigns in CI. No more manually QAing them in production.

- Self-hostable. Protect your sensitive PII inside of your own VPC. Avoid volume-based pricing.

- Journey monitoring and alerting.



More to come...



## Support



If you're interested in trying us out, please get in touch!



* [Discord community](https://discord.gg/HajPkCG4Mm)

* [Email support](mailto:[email protected])

* [Open an issue](https://github.com/dittofeed/dittofeed/issues/new)

* [Book a meeting](https://calendly.com/d/zy7-8d5-jdq/dittofeed-demo-founders)



## Contributing



For instructions on how to run Dittofeed locally and contribute to this project, see Dittofeed's [contributing docs](https://docs.dittofeed.com/contributing/).



## License



[MIT licensed](/LICENSE), and free forever.