https://github.com/etsy/DebriefingFacilitationGuide

Leading Groups at Etsy to Learn From Accidents
https://github.com/etsy/DebriefingFacilitationGuide

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Leading Groups at Etsy to Learn From Accidents

• Host: GitHub
• URL: https://github.com/etsy/DebriefingFacilitationGuide
• Owner: etsy
• License: cc-by-sa-4.0
• Created: 2016-11-10T19:15:54.000Z (about 8 years ago)
• Default Branch: master
• Last Pushed: 2024-07-01T01:26:42.000Z (6 months ago)
• Last Synced: 2024-11-11T10:16:50.847Z (about 2 months ago)
• Topics: non-sox
• Homepage:
• Size: 69.3 KB
• Stars: 247
• Watchers: 35
• Forks: 26
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE.md

Awesome Lists containing this project

• awesome - Etsy’s Debriefing Facilitation Guide for Blameless Postmortems - This guide will help organizations think about the way that they train and nurture the skill of debriefing facilitation and continue the greater dialogue in the industry about learning from accidents in software-rich environments. (Best Practices)

README

        
# Debriefing Facilitation Guide

In 2012, we wrote a post for the [Code As Craft blog][cac_post] about how we approach

learning from accidents and mistakes at Etsy. We wrote about the perspectives

and concepts behind what is known (in the world of Systems Safety and Human

Factors) as the New View on “human error.” We also wrote about what it means for

an organization to take a different approach, philosophically, to learn from

accidents, and that Etsy was such an organization.

This Debriefing Facilitation Guide is an attempt to complement this blog post

with a more practical guide about how we approach learning from incidents in

practice.

You can read more about the backstory [here][cac_post2] and guide is available

in [markdown][markdown_guide] or [PDF][pdf_guide].

[cac_post]: https://codeascraft.com/2012/05/22/blameless-postmortems/

[cac_post2]: https://codeascraft.com/2016/11/17/debriefing-facilitation-guide/

[markdown_guide]: https://github.com/etsy/DebriefingFacilitationGuide/tree/master/guide

[pdf_guide]: http://extfiles.etsy.com/DebriefingFacilitationGuide.pdf