https://github.com/fsnader/escalation-system

An Incidents management system created with Azure Functions and Azure Durable Functions
https://github.com/fsnader/escalation-system

azure azure-functions serverless

Last synced: 6 months ago
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An Incidents management system created with Azure Functions and Azure Durable Functions

• Host: GitHub
• URL: https://github.com/fsnader/escalation-system
• Owner: fsnader
• Created: 2021-01-30T00:09:54.000Z (about 5 years ago)
• Default Branch: main
• Last Pushed: 2023-05-05T19:00:23.000Z (almost 3 years ago)
• Last Synced: 2025-07-21T05:42:20.893Z (9 months ago)
• Topics: azure, azure-functions, serverless
• Language: C#
• Homepage:
• Size: 7.2 MB
• Stars: 0
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

Awesome Lists containing this project

README

          
# Xcale uP - Incidents management system

Developed by:

- Felipe Nader

- Rodolfo Leopoldino

# System Preview

![picture alt](./docs/preview.gif)

# Solution's architecture

![picture alt](./docs/escalation-system.png)

# Front-end

A single page application developed using Vue.JS and Vuetify

# Back-end

Serverless application, developed using Azure Functions, Azure Durable Functions and MongoDB

## Incidents Scaling flow

![picture alt](./docs/fluxo_acionamento.png)

## Employees CRUD

HTTP Triggers to create, edit, update and delete employees

## Teams CRUD

HTTP Triggers to create, edit, update and delete teams. On this endpoint is possible to find a team, list its members, their contact information and the next team that will be called if any of it's team members accept the call.

## Incidents Scaling

Azure Durable Functions responsible for scheduling calls and triggering via telephone. This flow also serves as the incident registration endpoint.

## Incident Tracking

Azure Functions with HTTP triggers that return useful information about the incident