https://github.com/glrodasz/zendify

An mini platform for send tickets into Zendesk as a agent in behalf of the customer.
https://github.com/glrodasz/zendify

auth0 hacktoberfest heroku zendesk

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An mini platform for send tickets into Zendesk as a agent in behalf of the customer.

• Host: GitHub
• URL: https://github.com/glrodasz/zendify
• Owner: glrodasz
• License: mit
• Created: 2016-08-06T22:41:47.000Z (over 8 years ago)
• Default Branch: master
• Last Pushed: 2023-11-28T14:07:22.000Z (12 months ago)
• Last Synced: 2023-11-28T15:29:23.475Z (12 months ago)
• Topics: auth0, hacktoberfest, heroku, zendesk
• Language: JavaScript
• Homepage: https://zendify.herokuapp.com/
• Size: 127 KB
• Stars: 3
• Watchers: 1
• Forks: 2
• Open Issues: 5
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

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README

        
# Zendify

An mini platform for sending tickets into Zendesk as an agent in behalf of the customer.

## Setup

1. Create a [**Zendesk**](https://www.zendesk.com/register/#getstarted) account.

2. Create a new token in **Admin** panel > **Channels** > **API**.

3. Put the **SUBDOMAIN**\*, **USERNAME**, and **TOKEN** into the `.env.example` file and rename it for `.env`.

4. Create an [**Auth0**](https://manage.auth0.com/login) account.

5. Crate a new client in **Clients** menu > **Create client** or modify the default one.

6. Set `http://localhost:3000` in **Allowed Callback URLs** and **Allowed Origins (CORS)**.

7. Get the **CLIENT ID**, **CLIENT SECRET**, and **DOMAIN** then put them into  the `.env` file as you did it before.

8. Create a new user in **Users** menu for test it.

> \*The **SUBDOMAIN** is the subdomain part of your `https://.zendesk.com/` URL.

## Development

1. Follow the **Setup** steps above.

2. Install the dependencies running `npm install`.

3. Start the development mode running `npm run dev`.

4. Open the browser at `http://localhost:3000`.

> The development mode starts the server listening its changes with `nodemon`. Also, it is listening the client changes with `webpack-dev-server` that have integrated the **HMR**. Learn more about [HRM](https://github.com/webpack/docs/wiki/hot-module-replacement-with-webpack).

## Deploy to Heroku

1. Follow the **Setup** steps above but instead of put the tokens in the `.env` file you have to add them on Heroku\* and in the step 6 add your *herokuapp* domain.

2. Add them as enviroment variables in **Settings** tab > **Reveal Config Vars** button.

3. Deploy the app as usual with `git push heroku master`. [Learn more](https://devcenter.heroku.com/articles/getting-started-with-nodejs#introduction).

> \*Environment variables that you need to have on Heroku:

```

NODE_ENV              = production

NPM_CONFIG_PRODUCTION = false

ZENDESK_SUBDOMAIN     = 

ZENDESK_TOKEN         = 

ZENDESK_USERNAME      = 

AUTH0_CLIENT_ID       = 

AUTH0_CLIENT_SECRET   = 

AUTH0_DOMAIN          = 

```

## Notes

The user that logs into the application should have the same email that it has as a Zendesk agent.