https://github.com/go2ismail/DotnetDesk

Asp.Net Example web application showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.
https://github.com/go2ismail/DotnetDesk

adminlte-template ajax asp-net-core-mvc asp-net-core-web-api codefirst csharp entity-framework-core helpdesk jquery jqueryplugin ticket ticketing-system

Last synced: about 2 months ago
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Asp.Net Example web application showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.

• Host: GitHub
• URL: https://github.com/go2ismail/DotnetDesk
• Owner: go2ismail
• License: mit
• Created: 2018-04-22T12:12:30.000Z (over 6 years ago)
• Default Branch: master
• Last Pushed: 2019-05-06T00:55:12.000Z (over 5 years ago)
• Last Synced: 2024-08-02T14:08:08.072Z (5 months ago)
• Topics: adminlte-template, ajax, asp-net-core-mvc, asp-net-core-web-api, codefirst, csharp, entity-framework-core, helpdesk, jquery, jqueryplugin, ticket, ticketing-system
• Language: C#
• Homepage:
• Size: 17.7 MB
• Stars: 211
• Watchers: 26
• Forks: 122
• Open Issues: 13
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

Awesome Lists containing this project

• awesome-starred-test - go2ismail/DotnetDesk - Asp.Net Example web application showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpd (C# #)

README

        
# DotnetDesk

Demonstration web app showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.

# Technology

- ASP.NET Core 2 MVC

- EF (Entity Framework) Core Code First

- jQuery

- Ajax

- ASP.NET Core 2 Web API

- Adminlte template

- datatables.net

- Dependency Injection

- Email Handling (SendGrid and SMTP)

- Custom 404/500 error handling

- file upload (using blueimp jquery file upload)

# Business Process

- Ticket

- Comment

- Attachment

- Task

- Feed

- Knowledge Base

- Customer

- Contact

- Product

- Agent

- Engineer

# Planned Features

- organization

	- ticket

		- comments

			- attachments

		- tasks

			- attachments

		- attachments

	- feeds

		- comments

		- attachments

	- knowledge base

		- attachments

		- comments

	- customers

		- attachments

		- contacts

			- attachments

	- products

	- support agents

	- support engineers

config

-	task priority [high, highest, low, lowest, normal]

-	task status [not started, deferred, in progress, completed]

-	task category [call, meeting, demo, visit]

-	ticket status [open, on hold, escalated, closed]

-	ticket priority [high, medium, low]

-	ticket channel [phone, twitter, email, facebook, web, chat, forum]

-	product category [monitor, phone, desktop, laptop, printer, other hardware, windows, word, excel, powerpoint, other software]

# Screenshots

![demo1](src/src/wwwroot/images/dotnetdesk1.png)

![demo2](src/src/wwwroot/images/dotnetdesk2.png)

![demo3](src/src/wwwroot/images/dotnetdesk3.png)

![demo4](src/src/wwwroot/images/dotnetdesk4.png)

![demo5](src/src/wwwroot/images/dotnetdesk5.png)

![demo6](src/src/wwwroot/images/dotnetdesk6.png)

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