https://github.com/googlecloudplatform/contact-center-ai-samples

Samples, tutorials, and demos for Conversational AI on Google Cloud
https://github.com/googlecloudplatform/contact-center-ai-samples

google-cloud samples

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Samples, tutorials, and demos for Conversational AI on Google Cloud

• Host: GitHub
• URL: https://github.com/googlecloudplatform/contact-center-ai-samples
• Owner: GoogleCloudPlatform
• License: apache-2.0
• Created: 2022-02-23T19:55:51.000Z (about 4 years ago)
• Default Branch: main
• Last Pushed: 2025-03-22T02:08:57.000Z (about 1 year ago)
• Last Synced: 2025-04-01T19:02:03.388Z (12 months ago)
• Topics: google-cloud, samples
• Language: Jupyter Notebook
• Homepage: https://cloud.google.com/solutions/contact-center
• Size: 57 MB
• Stars: 66
• Watchers: 20
• Forks: 43
• Open Issues: 33
• Metadata Files:
  • Readme: README.md
  • Contributing: .github/CONTRIBUTING.md
  • License: LICENSE
  • Code of conduct: CODE_OF_CONDUCT.md
  • Codeowners: .github/CODEOWNERS
  • Security: SECURITY.md

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# Google Cloud Contact Center AI Samples

[![License](https://img.shields.io/badge/License-Apache%202.0-blue.svg)](LICENSE)

[![GitHub Super-Linter](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/workflows/Lint%20Code%20Base/badge.svg)](https://github.com/marketplace/actions/super-linter)

Welcome to the Google Cloud

[Contact Center AI](https://cloud.google.com/solutions/contact-center) sample

repository.

## Overview

The repository contains samples, tutorials, and demos that demonstrate how to

use Google Cloud Conversational AI services, including:

* [Contact Center AI](https://cloud.google.com/solutions/contact-center)

* [Dialogflow](https://cloud.google.com/dialogflow)

* [Speech APIs](https://cloud.google.com/speech-to-text)

## Samples

*

  [Dialogflow CX Webhook Python Sample](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/tree/main/dialogflow-cx):

  This project uses Google Cloud Functions to create a webhook for a Dialogflow

  CX agent

*

  [Dialogflow CX Samples - Node.js](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/tree/main/dialogflow-cx-nodejs)

*

  [Webhook Samples](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/tree/main/dialogflow-cx-nodejs/dialogflow-cx-webhook-nodejs):

  Demonstrates how to integrate webhooks with Dialogflow CX

*

  [Shirt Order Agent - Using Terraform with Dialogflow CX](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/tree/main/dialogflow-cx/shirt-order-agent):

  Demonstrates how to use Terraform to provision a Dialogflow CX agent

*

  [Divebooker Agent - Increase intent coverage with generative response](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/tree/main/divebooker-agent):

  This agent is intended to be used with the Generative Response functionality

  in Dialogflow CX and the corresponding codelab

## Contributing

Contributions welcome! See the [Contributing Guide](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/blob/main/CONTRIBUTING.md).

## Getting help

Please use the

[issues page](https://github.com/GoogleCloudPlatform/contact-center-ai-samples/issues)

to provide feedback or submit a bug report.

## Disclaimer

This is not an officially supported Google product. The code in this repository

is for demonstrative purposes only.