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https://github.com/grafana/oncall

Developer-friendly incident response with brilliant Slack integration
https://github.com/grafana/oncall

alert alerting grafana oncall oncall-schedule slack telegram

Last synced: 27 days ago
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Developer-friendly incident response with brilliant Slack integration

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README

        

# Grafana OnCall

[![Latest Release](https://img.shields.io/github/v/release/grafana/oncall?display_name=tag&sort=semver)](https://github.com/grafana/oncall/releases)
[![License](https://img.shields.io/github/license/grafana/oncall)](https://github.com/grafana/oncall/blob/dev/LICENSE)
[![Docker Pulls](https://img.shields.io/docker/pulls/grafana/oncall)](https://hub.docker.com/r/grafana/oncall/tags)
[![Slack](https://img.shields.io/badge/join%20slack-%23grafana-%2Doncall-brightgreen.svg)](https://slack.grafana.com/)
[![Build Status](https://github.com/grafana/oncall/actions/workflows/on-commits-to-dev.yml/badge.svg)](https://github.com/grafana/oncall/actions/workflows/on-commits-to-dev.yml)

Developer-friendly incident response with brilliant Slack integration.





Android & iOS:



- Collect and analyze alerts from multiple monitoring systems
- On-call rotations based on schedules
- Automatic escalations
- Phone calls, SMS, Slack, Telegram notifications

## Getting Started

> [!IMPORTANT]
> These instructions are for using Grafana 11 or newer. You must enable the feature toggle for
> `externalServiceAccounts`. This is already done for the docker files and helm charts. If you are running Grafana
> separately see the Grafana documentation on how to enable this.

We prepared multiple environments:

- [production](https://grafana.com/docs/oncall/latest/open-source/#production-environment)
- [developer](./dev/README.md)
- hobby (described in the following steps)

1. Download [`docker-compose.yml`](docker-compose.yml):

```bash
curl -fsSL https://raw.githubusercontent.com/grafana/oncall/dev/docker-compose.yml -o docker-compose.yml
```

2. Set variables:

```bash
echo "DOMAIN=http://localhost:8080
# Remove 'with_grafana' below if you want to use existing grafana
# Add 'with_prometheus' below to optionally enable a local prometheus for oncall metrics
# e.g. COMPOSE_PROFILES=with_grafana,with_prometheus
COMPOSE_PROFILES=with_grafana
# to setup an auth token for prometheus exporter metrics:
# PROMETHEUS_EXPORTER_SECRET=my_random_prometheus_secret
# also, make sure to enable the /metrics endpoint:
# FEATURE_PROMETHEUS_EXPORTER_ENABLED=True
SECRET_KEY=my_random_secret_must_be_more_than_32_characters_long" > .env
```

3. (Optional) If you want to enable/setup the prometheus metrics exporter
(besides the changes above), create a `prometheus.yml` file (replacing
`my_random_prometheus_secret` accordingly), next to your `docker-compose.yml`:

```bash
echo "global:
scrape_interval: 15s
evaluation_interval: 15s

scrape_configs:
- job_name: prometheus
metrics_path: /metrics/
authorization:
credentials: my_random_prometheus_secret
static_configs:
- targets: [\"host.docker.internal:8080\"]" > prometheus.yml
```

NOTE: you will need to setup a Prometheus datasource using `http://prometheus:9090`
as the URL in the Grafana UI.

4. Launch services:

```bash
docker-compose pull && docker-compose up -d
```

5. Provision the plugin (If you run Grafana outside the included docker files install the plugin before these steps):

If you are using the included docker compose file use `admin`/`admin` credentials and `localhost:3000` to
perform this task. If you have configured Grafana differently adjust your credentials and hostnames accordingly.

```bash
# Note: onCallApiUrl 'engine' and grafanaUrl 'grafana' use the name from the docker compose file. If you are
# running your grafana or oncall engine instance with another hostname adjust accordingly.
curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/settings' -H "Content-Type: application/json" -d '{"enabled":true, "jsonData":{"stackId":5, "orgId":100, "onCallApiUrl":"http://engine:8080", "grafanaUrl":"http://grafana:3000"}}'
curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/install'
```

6. Start using OnCall, log in to Grafana with credentials
as defined above: `admin`/`admin`

7. Enjoy! Check our [OSS docs](https://grafana.com/docs/oncall/latest/open-source/) if you want to set up
Slack, Telegram, Twilio or SMS/calls through Grafana Cloud.

## Troubleshooting

Here are some API calls that can be made to help if you are having difficulty connecting Grafana and OnCall.
(Modify parameters to match your credentials and environment)

```bash
# Use this to get more information about the connection between Grafana and OnCall
curl -X GET 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/status'
```

```bash
# If you added a user or changed permissions and don't see it show up in OnCall you can manually trigger sync.
# Note: This is called automatically when the app is loaded (page load/refresh) but there is a 5 min timeout so
# that it does not generate unnecessary activity.
curl -X POST 'http://admin:admin@localhost:3000/api/plugins/grafana-oncall-app/resources/plugin/sync'
```

## Update version

To update your Grafana OnCall hobby environment:

```shell
# Update Docker image
docker-compose pull engine

# Re-deploy
docker-compose up -d
```

After updating the engine, you'll also need to click the "Update" button on the [plugin version page](http://localhost:3000/plugins/grafana-oncall-app?page=version-history).
See [Grafana docs](https://grafana.com/docs/grafana/latest/administration/plugin-management/#update-a-plugin) for more
info on updating Grafana plugins.

## Join community

[](https://slack.grafana.com/)
[](https://community.grafana.com/)

Have a question, comment or feedback? Don't be afraid to [open an issue](https://github.com/grafana/oncall/issues/new/choose)!

## Stargazers over time

[![Stargazers over time](https://starchart.cc/grafana/oncall.svg)](https://starchart.cc/grafana/oncall)

## Further Reading

- _Automated migration from other on-call tools_ - [Migrator](https://github.com/grafana/oncall/tree/dev/tools/migrators)
- _Documentation_ - [Grafana OnCall](https://grafana.com/docs/oncall/latest/)
- _Overview Webinar_ - [YouTube](https://www.youtube.com/watch?v=7uSe1pulgs8)
- _How To Add Integration_ - [How to Add Integration](https://github.com/grafana/oncall/tree/dev/engine/config_integrations/README.md)
- _Blog Post_ - [Announcing Grafana OnCall, the easiest way to do on-call management](https://grafana.com/blog/2021/11/09/announcing-grafana-oncall/)
- _Presentation_ - [Deep dive into the Grafana, Prometheus, and Alertmanager stack for alerting and on-call management](https://grafana.com/go/observabilitycon/2021/alerting/?pg=blog)