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https://github.com/horizon733/customer-care-chatbot
customer care chatbot made with Rasa Open Source.
https://github.com/horizon733/customer-care-chatbot
bot chatbot customer-care-bot opensource python python3 rasa-chatbot rasa-core rasa-nlu
Last synced: 1 day ago
JSON representation
customer care chatbot made with Rasa Open Source.
- Host: GitHub
- URL: https://github.com/horizon733/customer-care-chatbot
- Owner: Horizon733
- License: gpl-2.0
- Created: 2021-08-23T05:08:17.000Z (over 3 years ago)
- Default Branch: main
- Last Pushed: 2022-12-01T10:41:36.000Z (about 2 years ago)
- Last Synced: 2024-04-20T12:00:55.641Z (9 months ago)
- Topics: bot, chatbot, customer-care-bot, opensource, python, python3, rasa-chatbot, rasa-core, rasa-nlu
- Language: Python
- Homepage:
- Size: 158 KB
- Stars: 39
- Watchers: 1
- Forks: 34
- Open Issues: 1
-
Metadata Files:
- Readme: README.md
- Contributing: contributing.md
- License: LICENSE
- Code of conduct: CODE_OF_CONDUCT.md
Awesome Lists containing this project
README
Customer Care Bot
Customer care bot for ecomm company which can solve faq and chitchat with users, can contact directly to team.
## 🛠 Features
- [x] Basic E-commerce FAQ
- [x] Basic chitchats
- [x] Out of Scope
- [x] Contact us form
- [x] Send Emails
## ⚡ Quick Setup
- Initialize a virtual environment via:
- Conda:
```bash
conda create --name rasaenv python=3.7
```
- virtualenv
```bash
virtualenv -p python3.7 rasaenv
```
- use pipenv
```
cd /customer-care-chatbot
pipenv install
```
- Install Rasa
```bash
python -m pip install -U pip
pip install rasa
```
## 🧪 Testing
- Train bot
```
rasa train
```
- Test bot on shell
```
rasa shell
```
- start `rasa` server
```bash
rasa run --enable-api --cors "*" --debug[Optional] -p {PORT}[optional]
```
- start `actions` server
```
rasa run actions -p {PORT}[Optional]
```
## Tutorial links:
- [Build customer care chatbot from scratch](https://youtu.be/u6xOgR3jEMU)
- [Send email from Rasa chatbot](https://youtu.be/UcbNmZA65pw)