https://github.com/hubot-archive/hubot-freshdesk
Freshdesk support tickets integration right into your company chat room.
https://github.com/hubot-archive/hubot-freshdesk
Last synced: 6 days ago
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Freshdesk support tickets integration right into your company chat room.
- Host: GitHub
- URL: https://github.com/hubot-archive/hubot-freshdesk
- Owner: hubot-archive
- License: mit
- Created: 2014-08-30T23:52:57.000Z (almost 11 years ago)
- Default Branch: master
- Last Pushed: 2017-01-31T10:41:41.000Z (over 8 years ago)
- Last Synced: 2025-06-04T05:45:29.940Z (13 days ago)
- Language: CoffeeScript
- Homepage:
- Size: 3.91 KB
- Stars: 7
- Watchers: 3
- Forks: 9
- Open Issues: 1
-
Metadata Files:
- Readme: README.md
- License: LICENSE
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README
# Hubot: hubot-freshdesk
Integrate Freshdesk support tickets right into your chat room.
See [`src/freshdesk.coffee`](src/freshdesk.coffee) for full documentation.
## Installation
Add **hubot-freshdesk** to your `package.json` file:
```json
"dependencies": {
"hubot": ">= 2.5.1",
"hubot-scripts": ">= 2.4.2",
"hubot-freshdesk": ">= 0.0.0"
}
```
Add **hubot-freshdesk** to your `external-scripts.json`:
```json
["hubot-freshdesk"]
```
Run `npm install hubot-freshdesk`
## Sample Interaction
```
user1> hubot get tickets
Hubot> Status : Open with subject "I need Spinach-flavoured Chips" , id #1234 and url http://chipslova.freshdesk.com/helpdesk/tickets/1234
```