https://github.com/jfield44/TropoFaultReport
Simple but powerful Fault Reporting System using Tropo IVR and Cisco Spark for efficient Fault Resolution.
https://github.com/jfield44/TropoFaultReport
Last synced: 5 days ago
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Simple but powerful Fault Reporting System using Tropo IVR and Cisco Spark for efficient Fault Resolution.
- Host: GitHub
- URL: https://github.com/jfield44/TropoFaultReport
- Owner: jfield44
- License: mit
- Created: 2016-05-22T22:05:36.000Z (almost 9 years ago)
- Default Branch: master
- Last Pushed: 2016-05-22T22:41:09.000Z (almost 9 years ago)
- Last Synced: 2024-11-17T00:33:40.835Z (6 months ago)
- Language: CSS
- Size: 462 KB
- Stars: 2
- Watchers: 1
- Forks: 0
- Open Issues: 0
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Metadata Files:
- Readme: README.rdoc
- License: license.md
Awesome Lists containing this project
- awesome-webex - Fault Report - Reporting dystem for efficient Fault Resolution (by jfield44). (Code samples / REST API samples)
README
== README
Ruby on Rails 4.x > Ruby 2.0 >
#Spark/Tropo Integration Server
The first step is to install your own Spark/Tropo Integration Server, instructions can be found here. (https://github.com/jfield44/TropoSparkIntegration)
#Tropo Fault Reporting Server
Create a Spark Account to use for the demo (any free email provider will work)
Get the API key from developer.ciscospark.com and add it to /config/initializers/cisco_spark.rb
On Line 65 enter the path of your web server to complete the Webhook URL
On Line 66 enter the path of your Tropo/Spark Integration web server to complete the Webhook URL.
On 68 of Faults_Controller add the email address of your Tropo/Spark Integration Bot
Bundle Install and Deploy
#Tropo Script
Find the file tropofaultreport.rb in this file structure (https://github.com/jfield44/TropoFaultReport/tree/master/tropo_script)
Create a new application on Tropo.com
Paste in the contents of tropofaultreport.rb into that script and assign a phone number
Add your web server URL at lines 17 and 43 of the Tropo Script
# Installation
bundle install
rake db:create
rake db:migrate