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https://github.com/k-bloch/portfolio


https://github.com/k-bloch/portfolio

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README 

        
# Data Analyst



#### Technical skills: SQL, Power BI, Tableau, Alteryx, MS Office (Excel, PowerPoint, Word), Python, Jupyter Notebook, VS Code, Power Automate, Power Apps, Dataverse, GitHub, Bash, Postman, REST API



## Experience

**Client Service and Operations Analyst @ State Street Bank | Remote**  

2021 - 2024



- Prepared periodic financial statements under strict deadlines, ranging from daily to semi-annual reports, averaging 35 detailed reports per month.

- Managed ad-hoc requests by gathering client requirements and ensuring timely delivery, averaging 3 requests per month.

- Reviewed and maintained report-related documentation every 6 months to ensure accuracy and compliance.

- Managed access permissions using Sailpoint, troubleshot software issues, and collaborated with IT through ticketing systems to restore functionality, addressing approximately 5 issues per month.  

- Worked on a workload optimization project (2022 - 2023):

    * Identified optimization opportunities in repetitive and manual tasks, collaborating with a team of developers and a client to automate processes and eliminate redundant work. Gained hands-on experience with Python scripts, SQL, and databases.

    * Reduced overall report preparation time by 15% and decreased the number of errors by 10%.

   

**Online Retailer @ Self-Employed | Remote**   

2020 - 2021 



- Sold over 10 items weekly through various platforms with 100% customer satisfaction, handling all stages of the sales process:

    * Product Sourcing: Selected quality clothing inventory and created appealing product listings with professional photos and detailed descriptions.

    * Multi-Platform Sales: Managed listings across Allegro, OLX, and Vinted to maximize visibility and reach.

    * Customer Communication: Engaged directly with customers, addressing inquiries, resolving issues, and ensuring positive interactions.

    * Order Fulfillment: Packaged and shipped orders efficiently, handling logistics to ensure timely delivery.

    * Full Process Oversight: Managed the entire sales journey, from sourcing inventory to post-sale support, ensuring a seamless experience for buyers.



## Projects

### Data Analytics



Performed self-guided learning to develop skills in Excel, SQL, Python and Tableau / Power BI

  * [Cafe Rewards Program: Interaction Patterns and Completion Rates](https://github.com/K-Bloch/cafe-rewards-offers-analysis)

    * Analyzed customer interaction patterns and offer completion rates for a café rewards program using over 300,000 event records.

    * Developed visualizations to uncover trends in offers such as discounts, "buy one get one free," and informational campaigns to clearly present findings to stakeholders.

    * Identified key insights regarding age-based customer interaction patterns, issuing targeted recommendations to engage both younger and older demographics.

    * Highlighted one highly successful campaign achieving a 93% completion rate and provided actionable insights to replicate its success.

  * [Pure Wilderness Fundraising Efforts Analysis](https://github.com/K-Bloch/pure-wilderness-fundraising-insights)

    * Analyzed declining donor acquisition numbers (over 5,000 donor records) for a wilderness preservation organization and identified channels with a lasting impact on donor acquisition.

    * Built dashboards to provide stakeholders with a clear year-over-year overview, comparing current numbers with long-term metrics such as Lifetime Value (LTV) and Client Retention Rate (CRR).

    * Evaluated the performance of each channel over the years, discovering promising channels and regions for future marketing efforts.

  * [Car Theft Analysis of Gisborne, New Zealand](https://github.com/K-Bloch/car-theft-analysis)

    * Analyzed car theft data for the Police Department, addressing high crime rates. Designed an interactive dashboard featuring theft patterns, including affected vehicle makes and trends, enhancing public awareness. Provided recommendations for addressing theft causes and strategies for community engagement.

  * [Commercial Property Audit Analysis](https://github.com/K-Bloch/commercial-property-audit-analysis)

    * Addressed audit-related questions on rental properties across several U.S. cities.



### Research

  * [Research and Recommendation Project](https://github.com/K-Bloch/research-and-recommendation-project)

    * Conducted research to identify three dishwasher models that met specific client requirements. Compared each model based on functionality, price, and features to determine the best option. Analyzed the technical specifications of an older model to ensure compatibility with newer options.

   

### Automation and Workflow Design

   * [Agromonitoring: Crop Field Monitoring](https://github.com/K-Bloch/agromonitoring)

     * Developed an app using Power Automate, Power Apps, and Dataverse to retrieve and display real-time data on agricultural fields, like weather, soil conditions, and satellite imagery, allowing users to monitor field conditions.



## Education   

  **Data Analytics Professional Certificate**   

   DataCamp  

   2023 - 2024



  **Power BI Professional Certificate**   

   Udemy  

   2024  



  **Alteryx Designer Core Certificate**     

    Alteryx    

    2024



  **AI Fundamentals Certificate**    

    DataCamp   

    2024