https://github.com/kathylam204/it-case-studies

A collection of IT case studies solving network, hardware, cloud, software, security, and troubleshooting issues.
https://github.com/kathylam204/it-case-studies

case-studies case-study

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A collection of IT case studies solving network, hardware, cloud, software, security, and troubleshooting issues.

• Host: GitHub
• URL: https://github.com/kathylam204/it-case-studies
• Owner: kathylam204
• Created: 2025-10-22T00:41:22.000Z (8 months ago)
• Default Branch: main
• Last Pushed: 2025-11-17T14:34:30.000Z (7 months ago)
• Last Synced: 2025-11-17T15:23:27.282Z (7 months ago)
• Topics: case-studies, case-study
• Homepage:
• Size: 28.3 KB
• Stars: 0
• Watchers: 0
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

          
# it-case-studies

A collection of IT case studies solving network, hardware, cloud, software, security, and troubleshooting issues.

## Skills / Categories

### Software / Applications

End-user issues with desktop or cloud apps

### Networking / Connectivity

Network, Wi-Fi, VPN, DNS, or IP issues

### Windows / System Administration

OS-level issues, user accounts, policies

### Hardware / Peripherals

Physical device troubleshooting

### Cloud / Microsoft 365

Account management or cloud apps

### Security / Access

Account lockouts, MFA, encryption, permissions

### Automation / Scripting (optional but powerful)

Tasks automated with PowerShell or Python

### General / Customer Support

Soft skills, ticket handling, documentation