https://github.com/line/abc-user-feedback
ABC User Feedback is a standalone web application that manages Voice of Customer (VoC) data. It allows you to gather and organize feedback from your customers.
https://github.com/line/abc-user-feedback
docker docker-compose feedback-form nestjs nextjs typeorm typescript user-feedback voc
Last synced: 2 months ago
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ABC User Feedback is a standalone web application that manages Voice of Customer (VoC) data. It allows you to gather and organize feedback from your customers.
- Host: GitHub
- URL: https://github.com/line/abc-user-feedback
- Owner: line
- License: apache-2.0
- Created: 2021-09-13T06:38:07.000Z (over 4 years ago)
- Default Branch: main
- Last Pushed: 2026-03-30T21:01:56.000Z (2 months ago)
- Last Synced: 2026-03-30T23:06:25.539Z (2 months ago)
- Topics: docker, docker-compose, feedback-form, nestjs, nextjs, typeorm, typescript, user-feedback, voc
- Language: TypeScript
- Homepage: https://www.abc-user-feedback.com
- Size: 101 MB
- Stars: 369
- Watchers: 8
- Forks: 34
- Open Issues: 16
-
Metadata Files:
- Readme: README.md
- Contributing: CONTRIBUTING.md
- License: LICENSE
- Code of conduct: CODE_OF_CONDUCT.md
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README
# ABC User Feedback
ABC User Feedback is a standalone web application designed to manage Voice of Customer (VoC) data. It enables you to efficiently gather and categorize customer feedback. The application is currently utilized in services with a reach of 10 million MAU.
## ✨ Features
- **Feedback Tag**: Categorize feedback by topic with customizable tags
- **Kanban Mode**: Visualize and organize issue groups efficiently
- **Issue Tracker**: Simple issue tracking with status indicators and external ticket linking
- **Single Sign-on**: Enterprise-level OAuth authentication
- **Role Management**: Role Based Access Control (RBAC)
- **Dashboard**: Statistical visualization for feedback and issues
- **🤖 AI Field**: AI-powered feedback analysis (summarization, translation, sentiment analysis)
- **🤖 AI Issue Recommendation**: Intelligent issue recommendations based on feedback
## 🚀 Quick Start
Get started with ABC User Feedback in minutes using our CLI tool:
```bash
npx auf-cli init # initialize infrastructure
npx auf-cli start # start app
```
That's it! The application will be running with all required infrastructure.
**For detailed installation options**, see our [Installation Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images).
## 📚 Documentation
Complete documentation is available at **[https://docs.abc-user-feedback.com/en/](https://docs.abc-user-feedback.com/en/)**
- [Getting Started](https://docs.abc-user-feedback.com/en/user-guide/getting-started) - User guide and tutorials
- [Installation](https://docs.abc-user-feedback.com/en/developer-guide/installation) - Detailed setup instructions
- [API Integration](https://docs.abc-user-feedback.com/en/developer-guide/api-integration) - REST API documentation
- [Configuration](https://docs.abc-user-feedback.com/en/developer-guide/installation/configuration) - Environment variables and settings
## 🐳 Docker Images
Pre-built Docker images are available on Docker Hub:
- **Web Frontend**: `docker pull line/abc-user-feedback-web`
- **API Backend**: `docker pull line/abc-user-feedback-api`
See [Docker Hub Images Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images) for usage details.
## 🛠️ Development
For local development setup:
```bash
git clone https://github.com/line/abc-user-feedback
cd abc-user-feedback
pnpm install
pnpm build
pnpm dev
```
See the [Manual Setup](https://docs.abc-user-feedback.com/en/developer-guide/installation/manual-setup) for complete development instructions.
## 🤝 Contributing
We welcome contributions! Please see our [Contributing Guidelines](./CONTRIBUTING.md).
## 📄 License
Copyright 2025 LY Corporation
Licensed under the Apache License, Version 2.0. See [LICENSE](./LICENSE) for details.
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For questions and support, please visit our [documentation](https://docs.abc-user-feedback.com/en/).