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https://github.com/lnbits/lnticket

Have users pay sats for support questions
https://github.com/lnbits/lnticket

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Have users pay sats for support questions

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# Support Tickets - [LNbits](https://github.com/lnbits/lnbits) extension

For more about LNBits extension check [this tutorial](https://github.com/lnbits/lnbits/wiki/LNbits-Extensions)

## Get paid sats to answer questions

Charge a per word amount for people to contact you.

Possible applications include, paid support ticketing, PAYG language services, contact spam protection.

1. Click "NEW FORM" to create a new contact form\
![new contact form](https://i.imgur.com/kZqWGPe.png)
2. Fill out the contact form
- set the wallet to use
- give your form a name
- set an optional webhook that will get called when the form receives a payment
- give it a small description
- set the amount you want to charge, per **word**, for people to contact you\
![form settings](https://i.imgur.com/AsXeVet.png)
3. Your new contact form will appear on the _Forms_ section. Note that you can create various forms with different rates per word, for different purposes\
![forms section](https://i.imgur.com/gg71HhM.png)
4. When a user wants to reach out to you, they will get to the contact form. They can fill out some information:
- a name
- an optional email if they want you to reply
- and the actual message
- at the bottom, a value in satoshis, will display how much it will cost them to send this message\
![user view of form](https://i.imgur.com/DWGJWQz.png)
- after submiting the Lightning Network invoice will pop up and after payment the message will be sent to you\
![contact form payment](https://i.imgur.com/7heGsiO.png)
5. Back in "Support ticket" extension you'll get the messages your fans, users, haters, etc, sent you on the _Tickets_ section\
![tickets](https://i.imgur.com/dGhJ6Ok.png)