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https://github.com/masterfermin02/vicidial-api-wrapper
Elegant and simple Implementation to integrate Vicidial API
https://github.com/masterfermin02/vicidial-api-wrapper
php php-sdk sdk vicidial wrapper-api
Last synced: 10 days ago
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Elegant and simple Implementation to integrate Vicidial API
- Host: GitHub
- URL: https://github.com/masterfermin02/vicidial-api-wrapper
- Owner: masterfermin02
- Created: 2021-02-24T04:49:17.000Z (almost 4 years ago)
- Default Branch: main
- Last Pushed: 2024-06-27T22:03:17.000Z (6 months ago)
- Last Synced: 2024-12-18T19:06:42.710Z (18 days ago)
- Topics: php, php-sdk, sdk, vicidial, wrapper-api
- Language: PHP
- Homepage: https://github.com/masterfermin02/vicidial-api-wrapper
- Size: 94.7 KB
- Stars: 22
- Watchers: 5
- Forks: 14
- Open Issues: 1
-
Metadata Files:
- Readme: README.md
Awesome Lists containing this project
README
# Vicidial API PHP WRAPPER
Beautiful and simple Implementation to integrate Vicidial API
DISCLAIMER: VICIdial is a registered trademark of the Vicidial Group which i am not related in anyway.
VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well.
http://www.vicidial.org/vicidial.php
Vicidial has an AGENT API and NON AGENT API, this classes are intended to make it easier to use in PHP
- http://vicidial.org/docs/NON-AGENT_API.txt
- http://vicidial.org/docs/AGENT_API.txt
## Install
Requires PHP 8.1
`composer require masterfermin02/vicidial-api-wrapper`
### For PHP 7.4+ must install this version
`composer require masterfermin02/vicidial-api-wrapper:1.0.3`
## How to use it
Example 1: Update fields on agent screen
```php
agent();
echo $agentApi->updateFields("gabriel", $fields);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
Example 2: Hangup Call, Dispo it and Pause Agent
```php
agent();
$agentApi->pause("gabriel", "PAUSE");
$agentApi->hangup("gabriel");
$agentApi->dispo("gabriel", ['value' => 'SALE']);
$agentApi->pauseCode("gabriel", "BREAK");
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
Example 3: Update fields on agent screen
```php
agent();
echo $agentApi->updateFields("gabriel", $fields);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
### Vicidial admin or No agent api
```php
admin();
echo $agentApi->mohList([
'format' => 'selectframe',
'comments' => 'fieldname',
'stage' => 'date'
]);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
Url encode
```php
admin();
echo $agentApi
->withUrlEncode(true)
->addLead($fields);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
Login remote agent
```php
remoteAgent();
$remoteAgent->active(
getenv('agentId'),
getenv('confExten'),
);
$remoteAgent->hangUp(
"gabriel",
[
'status' => 'SALE',
]
]
);
$remoteAgent->inActive(
getenv('agentId'),
getenv('confExten'),
);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}
```
### Docs:
- [Agent](https://github.com/masterfermin02/vicidial-api-wrapper/blob/main/docs/agent.md)
- [Admin](https://github.com/masterfermin02/vicidial-api-wrapper/blob/main/docs/admin.md)