https://github.com/mona-chen/mona-chen

https://github.com/mona-chen/mona-chen

Last synced: 5 months ago
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• Host: GitHub
• URL: https://github.com/mona-chen/mona-chen
• Owner: mona-chen
• Created: 2022-06-29T21:13:36.000Z (about 4 years ago)
• Default Branch: main
• Last Pushed: 2024-09-15T11:21:28.000Z (almost 2 years ago)
• Last Synced: 2024-09-15T13:23:39.064Z (almost 2 years ago)
• Size: 11.7 KB
• Stars: 1
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

          
### Hi there 👋

Welcome to my GitHub profile! I’m **Ezeani Emmanuel**, a Senior Software Engineer and serial founder passionate about building robust, scalable systems and transformative digital products. As the **CTO & Co-Founder of Ruut CSM**, I lead the development of cutting-edge customer support solutions powering business growth across Africa and beyond[1][2].

#### 🚩 About Me

- **CTO & Co-Founder, Ruut CSM:** Spearheading innovation in customer support technology—building tools that unify communication (across chat, email, social media), deliver advanced analytics, automation, and an AI-powered knowledge base for modern teams.

- **Builder at Heart:** Deep experience architecting full-stack systems, product management, and shipping life-transforming products for sectors including fintech, SaaS, and IoT.

- **Startup & Product Leadership:** Founder of Paymable Africa and Birdsenger (email marketing platform); previously CTO at FoodNow & Product Developer at Prima Finance[1].

- **Industry Impact:** Ruut customer support tools have driven real business results for users— like a 78% increase in productivity, improved customer trust, retention, and satisfaction for B2B and B2C clients across Nigeria[2].

#### 💡 Technologies & Interests

- **Programming:** JavaScript, TypeScript, Python, Go, Ruby, PHP, NodeJS, MERN, and more.

- **Cloud & DevOps:** AWS, GCP, Azure, Digital Ocean, Linux engineering, kernel tweaking.

- **Product & AI:** Product management, automation, analytics, customer messaging, and AI-powered solutions.

- **IoT & Hardware:** ESP32, Arduino, embedded systems, robotics.

- **Open Source:** Always open to collaborating on high-impact projects.

#### 📈 My Startup: Ruut CSM

- **What we do:** Ruut CSM is your one-stop platform for customer engagement—offering a unified inbox, real-time analytics, powerful automation, and seamless integrations. Businesses use Ruut to build better customer relationships, with world-class tools at affordable, local-friendly prices[2].

- **Customer testimonials highlight:** Faster support, tailored automation, efficiency gains, and a stronger competitive edge for users.

#### 🌱 Lifelong Learner

- Embracing new stacks (Flutter, AI/ML, modern cloud architectures).

- Proactive about best practices in security, DevOps, scalability, and team building.

#### 🤝 Let’s Connect!

- Passionate about mentorship, code reviews, and real-world impact collaborations.

- Open for tech talks and partnerships.

#### 💬 Ask me about

- **Software engineering, startup building, customer support innovation, DevOps, IoT, and more.**

#### 📫 Reach Out

- Email: monaoffice20@gmail.com

- Linkedin: https://ng.linkedin.com/in/ezeani-emmanuel

- Find more about me and my work by searching **Ezeani Emmanuel Ruut CSM**.

#### 😄 Pronouns

- He/Him/His, Odogwu 🤣

#### ⚡ Fun Fact

- There’s always something new I’m exploring—maybe you’ll discover it before I do!

Thanks for visiting—let’s build something extraordinary together!