https://github.com/netways/rt-extension-historycomponent

Show history on tickets you worked on
https://github.com/netways/rt-extension-historycomponent

enhancement extension history management request-tracker ticket-system workflow

Last synced: 4 months ago
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Show history on tickets you worked on

• Host: GitHub
• URL: https://github.com/netways/rt-extension-historycomponent
• Owner: NETWAYS
• License: gpl-2.0
• Created: 2017-12-27T13:19:21.000Z (over 7 years ago)
• Default Branch: master
• Last Pushed: 2023-12-11T19:25:04.000Z (over 1 year ago)
• Last Synced: 2025-01-16T14:56:04.927Z (5 months ago)
• Topics: enhancement, extension, history, management, request-tracker, ticket-system, workflow
• Language: Perl
• Homepage:
• Size: 104 KB
• Stars: 1
• Watchers: 8
• Forks: 1
• Open Issues: 0
• Metadata Files:
  • Readme: README
  • License: LICENSE

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README

        
NAME

    RT-Extension-HistoryComponent - Provides a portlet to list recently

    viewed tickets

DESCRIPTION

    RT already got a way to see recently viewed tickets. However, it's

    buried underneath three main menu levels and easy to miss.

    This extension provides a simple portlet that looks no other than any

    other ticket-list portlet. But it moves the ticket listing from the

    mentioned main menu to a more visible and accessible location on "RT at

    a glance".

    No configuration required.

RT VERSION

    Works with RT 4.4.2

INSTALLATION

    perl Makefile.PL

    make

    make install

        May need root permissions

    Edit your /opt/rt4/etc/RT_SiteConfig.pm

        Add this line:

            Plugin('RT::Extension::HistoryComponent');

    Clear your mason cache

            rm -rf /opt/rt4/var/mason_data/obj

    Restart your webserver

AUTHOR

    NETWAYS GmbH [email protected]

BUGS

    All bugs should be reported on GitHub

    .

LICENSE AND COPYRIGHT

    This software is Copyright (c) 2018 by NETWAYS GmbH

    This is free software, licensed under:

    The GNU General Public License, Version 2, June 1991