https://github.com/nextgenswitch/nextgenswitch
Next Generation SoftSwitch, Multi Tenant PBX , Call Center and Contact Center (CCPAAS) Solution
https://github.com/nextgenswitch/nextgenswitch
asterisk asterisk-pbx call-broadcast call-center campaign ccpaas click-to-call contact-center pbx pbx-virtual twilio
Last synced: 5 months ago
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Next Generation SoftSwitch, Multi Tenant PBX , Call Center and Contact Center (CCPAAS) Solution
- Host: GitHub
- URL: https://github.com/nextgenswitch/nextgenswitch
- Owner: nextgenswitch
- License: other
- Created: 2024-07-16T04:20:09.000Z (almost 2 years ago)
- Default Branch: main
- Last Pushed: 2025-12-04T11:45:36.000Z (7 months ago)
- Last Synced: 2025-12-07T19:43:23.601Z (7 months ago)
- Topics: asterisk, asterisk-pbx, call-broadcast, call-center, campaign, ccpaas, click-to-call, contact-center, pbx, pbx-virtual, twilio
- Language: PHP
- Homepage: https://nextgenswitch.com/
- Size: 25.7 MB
- Stars: 18
- Watchers: 2
- Forks: 10
- Open Issues: 0
-
Metadata Files:
- Readme: README.md
- License: LICENSE
Awesome Lists containing this project
README
# NextGenSwitch — SoftSwitch, Multi‑Tenant PBX, Call Center, CCaaS
[NextGenSwitch](https://nextgenswitch.com) is a programmable, API‑driven SIP SoftSwitch that unifies PBX, call center, call broadcasting, virtual voice bot, and contact center capabilities in a single scalable platform.
## Key Features
- Comprehensive communication suite (PBX, Call Center, CCaaS)
- PBX: extensions, call queues, ring groups, call parking
- IVR: multi‑level menus and voice announcements
- Contact center: campaigns, broadcasting, click‑to‑call
- AI voice bot tooling
- Helpdesk with ticketing
- CRM integration with click‑to‑call
- Programmable, developer‑friendly APIs with built‑in voice verbs
- Security, compliance, and horizontal scalability
## Demo Access
- URL: http://demo.nextgenswitch.com
- User: `demo@nextgenswitch.com`
- Password: `demopass`
- SIP Domain: `demo.nextgenswitch.com`
- SIP Ports: `5060` (UDP/TCP), `5061` (TLS)
## Install Options
- Download ISO: https://nextgenswitch.com/download/iso
- Packages: RPM/DEB for Red Hat–based and Ubuntu systems
- Full installation docs: https://nextgenswitch.com/docs/installation/
## Documentation
- Product docs: https://nextgenswitch.com/docs
- Programmable Voice API: https://nextgenswitch.com/docs/programmable-voice-api/
## Plans and pricing
- pricing plans: https://nextgenswitch.com/plans-and-pricing/
- Free cloud instance: https://nextgenswitch.com/apply-for-free/
## Developer Quick Start (Voice Verbs)
Hello World response (Twilio‑style verbs):
```xml
Hello, world!
```
Collect DTMF input:
```xml
Please enter your 4-digit PIN.
```
Dial out with optional audio:
```xml
https://example.com/audio/connecting.mp3
```
Connect with a AI Voice Assistant stream like pipecat:
```xml
```
Trigger a call via API:
```bash
curl \
--header "X-Authorization: YOUR_AUTH_CODE" \
--header "X-Authorization-Secret: YOUR_AUTH_SECRET" \
--request POST \
--data 'to=23123&from=2323&statusCallback=http://your_status_callback_url&response=http://your_xml_response_document_url' \
http://NEXTGENSWITCH_URL/api/v1/call
```
## Deploy (1-Click)
[](https://marketplace.digitalocean.com/apps/nextgenswitch)
Or open the Marketplace listing: https://marketplace.digitalocean.com/apps/nextgenswitch
## Notes
- Replace placeholders like `YOUR_AUTH_CODE` and `NEXTGENSWITCH_URL` with your actual values.
- See the full API reference for all supported verbs, parameters, and callbacks.