https://github.com/noclocks/operations
No Clocks, LLC Operations
https://github.com/noclocks/operations
business internal meta
Last synced: 3 months ago
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No Clocks, LLC Operations
- Host: GitHub
- URL: https://github.com/noclocks/operations
- Owner: noclocks
- License: unlicense
- Created: 2024-02-17T02:01:17.000Z (over 1 year ago)
- Default Branch: main
- Last Pushed: 2024-09-13T21:50:53.000Z (about 1 year ago)
- Last Synced: 2024-11-27T11:39:33.579Z (11 months ago)
- Topics: business, internal, meta
- Homepage: https://docs.noclocks.dev/operations/
- Size: 28.8 MB
- Stars: 1
- Watchers: 2
- Forks: 0
- Open Issues: 4
-
Metadata Files:
- Readme: README.md
- Changelog: CHANGELOG.md
- License: LICENSE.md
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- jimsghstars - noclocks/operations - No Clocks, LLC Operations (Others)
README
# No Clocks, LLC Operations 
> [!NOTE]
> This repository is a work in progress and is not yet complete.
## Badges
[](https://github.com/noclocks/operations/actions/workflows/changelog.yml)
[](https://github.com/noclocks/operations/actions/workflows/publish-docs.yml)
## Contents
- [Introduction](#introduction)
- [Documentation](#documentation)
- [Operational Resources](#operational-resources)
- [Contact](#contact)
## Introduction
This repository contains the operations documentation for No Clocks, LLC.
We believe that setting up a well-organized repository structure for our ongoing operations is crucial for startups, especially those in the technology services sector.
A clear and logical structure helps streamline operations, improve collaboration, and ensure consistency across projects.
By organizing our operations with this repository, we can create a centralized hub for all essential operational resources,
making it easier for our team to access information, collaborate effectively, and maintain consistency in processes and procedures.
## Documentation
[`docs/`](./docs/):
This directory should contain all operational documentation, including, but not limited to:
- Onboarding procedures for team members
- Standard operating procedures (SOPs) for various tasks and processes.
- Network diagrams and infrastructure documentation.
- Disaster recovery plans and incident response procedures.
- Client communication guidelines and templates.
Some areas of primary interest are:
- [Clients](docs/clients.md)
- [Projects](docs/projects.md)
- [Services](docs/services.md)
## Operational Resources
1. **Policies and Procedures:**
- This directory holds all company policies and procedures related to operations, such as:
- HR policies (e.g., code of conduct, remote work policies).
- Security policies (e.g., data protection, access control).
- Compliance documentation (e.g., GDPR, HIPAA).
- Change management procedures.
- Incident management protocols.
2. **Infrastructure:**
- Contains configurations and templates for the startup's infrastructure setup, including:
- Infrastructure as Code (IaC) scripts (e.g., Terraform, CloudFormation).
- Configuration files for cloud services (e.g., AWS, Azure, GCP).
- Network configurations.
- Server provisioning scripts.
- Monitoring and alerting configurations.
3. **Automation Scripts:**
- Houses scripts for automating routine tasks and workflows, such as:
- Deployment scripts for applications and services.
- Backup and recovery scripts.
- Testing and validation scripts.
- Workflow orchestration scripts (e.g., using Ansible, Puppet, Chef).
4. **Vendor Management:**
- Contains information and contracts related to third-party vendors and service providers, including:
- Vendor contact information.
- Service level agreements (SLAs).
- Contracts and agreements.
- Renewal dates and terms.
5. **Quality Assurance:**
- Includes resources for ensuring the quality of operations, such as:
- Test plans and strategies.
- Automated testing scripts.
- Bug tracking and issue management templates.
- Performance testing configurations.
6. **Monitoring and Logging:**
- Holds configurations and scripts for monitoring and logging infrastructure and applications, including:
- Monitoring tool configurations (e.g., Prometheus, Grafana).
- Logging configurations (e.g., ELK stack, Splunk).
- Alerting rules and thresholds.
- Incident response playbooks based on monitoring alerts.
7. **Training and Development:**
- Contains resources for employee training and skill development, such as:
- Training materials for internal processes and tools.
- Technical documentation for relevant technologies.
- Skill development resources (e.g., online courses, books).
- Certification guidelines and study materials.
8. **Archives:**
- Provides a place to store outdated or deprecated documents and configurations for historical reference.
## Contact
For questions or comments, please contact contact@noclocks.dev.