https://github.com/philbertphotos/osticket-multildap-auth-plugin

Plugin for OS Ticket that allows for authentication with multiple domains.
https://github.com/philbertphotos/osticket-multildap-auth-plugin

Last synced: about 2 months ago
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Plugin for OS Ticket that allows for authentication with multiple domains.

• Host: GitHub
• URL: https://github.com/philbertphotos/osticket-multildap-auth-plugin
• Owner: philbertphotos
• License: gpl-3.0
• Created: 2015-09-30T06:09:11.000Z (over 9 years ago)
• Default Branch: master
• Last Pushed: 2024-04-10T02:35:12.000Z (9 months ago)
• Last Synced: 2024-05-22T06:07:40.864Z (8 months ago)
• Language: PHP
• Size: 285 KB
• Stars: 28
• Watchers: 12
• Forks: 17
• Open Issues: 17
• Metadata Files:
  • Readme: README.md
  • License: License.txt

Awesome Lists containing this project

• awesome-osticket - Multi LDAP Auth - Plugin for multiple LDAP servers authentication and LDAP Sync. (Plugins / Community Plugins)

README

        
#Multi LDAP authentication and LDAP Sync v1.9.15 for osTicket 

=====================================

Plugin for OS Ticket that allows for authentication with multiple domains and servers for agents and/or clients on osTicket also syncs user defined attributes from AD LDAP. 

Works and tested with version 1.10 to v1.17+ and PHP 8+

|CURRENTLY DO NOT SUPPORT MULTIPLE INSTANCES|

Features

========

 - Multiple domain and server support.

 - SSL connection support.

 - LDAP login for both agents and clients (can be toggled for neither, either, or both).

 - Combines users in all domains into one for seamless searches.

 - Creates user accounts and syncs information as needed.

 - Sync accounts in LDAP with user defined schedule.

 - Disables or Enables Osticket users based on LDAP

 - Syncs all attributes only on users that have change via AD time and date.

 - Custom defined ldap map attributes 

 - Keeps track of updated users

 - Schedule is activated based on the cron job

 - manual sync button

 - create users and staff even if the system is private/closed mode.

 - Fixed issue with upgrading from 1.5+ to 1.7

 - Support for Plugin Instances

 

 User Lookup

 

 ![image](https://github.com/user-attachments/assets/89b00289-ccd4-44aa-9fe6-627faa453408)

Sync Email

![image](https://user-images.githubusercontent.com/2892474/165946917-db6031dc-36ba-4470-8b54-b02154b50bfd.png)

Example of sync report in my environment.

![image](https://github.com/user-attachments/assets/6ba05d32-4b97-4bf0-b372-ffe9817b2679)

Installing

==========

### Prebuilt

simply create a folder in the "includes\plugins\multi-ldap" on your osticket install

Configuration 

=============

It is pretty stright forward just when adding the second domain make user you put a "," or ";" where needed.

see image below

![image](https://github.com/user-attachments/assets/19d5b1d1-fbe7-4661-9d68-a672fb0e96df)

Sync Settings

![image](https://github.com/user-attachments/assets/6712c595-5dce-4545-8b4d-8411f76a35a6)

CRON JOBS required for user syncing to run.

In my environment we have a Parent and Child domain

Parent domain 8000+ users

Child domain 20,000+ users

![image](https://github.com/user-attachments/assets/8aad036c-1584-450a-8eb3-34743f84bc83)

It syncs both the agents and users without issues with about 1000+ users registered automatically.

Made plugin backward compatible with older versions.

Bug fixes

===========

Syncing bug 

Added Instances support

removed "ldap.clinet" references to avoid conflicts.

sync_data table not refrenced or updated properly.

change instance logic 

updated and changed debug code.

Roadmap

==========

Better Instance support in plugin database.(almost done)

Proper manual Sync button

UTF8 support for languages.

Ldap caching for large LDAP domains

Planning on adding a TAB feature to make setting section easier to manage.

Add users from AD to helpdesk automatically.

### From source

to be updated.........