https://github.com/ragunathjeyakumar/support-agent-chatbot-for-cdp-how-to-questions
🚀 Support Agent Chatbot for CDP "How-to" Questions "An AI-powered chatbot designed to assist users with CDP-related 'How-to' queries using NLP and Machine Learning. Built with Flask, Python, and NLP techniques to provide automated responses and enhance customer support."
https://github.com/ragunathjeyakumar/support-agent-chatbot-for-cdp-how-to-questions
cdp chatbot customer-support flask ml nlp
Last synced: 7 months ago
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🚀 Support Agent Chatbot for CDP "How-to" Questions "An AI-powered chatbot designed to assist users with CDP-related 'How-to' queries using NLP and Machine Learning. Built with Flask, Python, and NLP techniques to provide automated responses and enhance customer support."
- Host: GitHub
- URL: https://github.com/ragunathjeyakumar/support-agent-chatbot-for-cdp-how-to-questions
- Owner: RagunathJeyakumar
- Created: 2025-02-28T07:48:32.000Z (7 months ago)
- Default Branch: main
- Last Pushed: 2025-02-28T13:36:01.000Z (7 months ago)
- Last Synced: 2025-02-28T14:39:20.019Z (7 months ago)
- Topics: cdp, chatbot, customer-support, flask, ml, nlp
- Language: Python
- Homepage:
- Size: 374 KB
- Stars: 0
- Watchers: 1
- Forks: 0
- Open Issues: 0
-
Metadata Files:
- Readme: README.md
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README
# Building a Support Agent Chatbot for CDP "How-to" Questions
## Overview
This project is a chatbot designed to assist users with "How-to" questions related to CDP (Customer Data Platform). The chatbot leverages machine learning and NLP (Natural Language Processing) techniques to provide automated responses, reducing the workload on human support agents.
## Features
- NLP-based question-answering
- Machine learning model for understanding queries
- Predefined knowledge base for CDP-related queries
- Easy-to-use interface
### Output
### Prerequisites
Ensure you have the following installed:
- Python 3.x
- pip (Python package manager)
- Flask (for the web interface)
- Required Python libraries (listed in `requirements.txt`)
### Steps
1. Clone the repository:
```sh
git clone https://github.com/RagunathJeyakumar/Support-Agent-Chatbot-for-CDP-How-to-Questions.git
cd Support-Agent-Chatbot-for-CDP-How-to-Questions
```
2. Install dependencies:
```sh
pip install -r requirements.txt
```
3. Run the chatbot server:
```sh
py app.py
```
4. Open the application in your browser at `http://localhost:5000`
## Usage
- Ask the chatbot CDP-related "How-to" questions.
- The chatbot processes the question and provides a response.
- If the chatbot cannot answer, it provides suggestions or alternative queries.
## Technologies Used
- **Python**: Backend development
- **Flask**: Web framework
- **NLTK / SpaCy**: Natural Language Processing
- **Machine Learning**: Training models for understanding queries
- **HTML, CSS, JavaScript**: Frontend UI