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https://github.com/sachinh123/cognitive-customer-insights-with-watson-ai

This project analyzes customer data to provide insights for personalized services, behavior prediction, and improved support.
https://github.com/sachinh123/cognitive-customer-insights-with-watson-ai

flask ibm-cloud ibm-watson-assistant ibm-watson-nlu nltk python scikit-learn

Last synced: 4 days ago
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This project analyzes customer data to provide insights for personalized services, behavior prediction, and improved support.

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README

        

# Cognitive Customer Insights with Watson AI
The "Cognitive Customer Insights with Watson AI" project is dedicated to transforming
the way businesses engage with customers by leveraging IBM Watson's advanced AI
capabilities. The primary focus is to analyze diverse customer data to extract meaningful
insights, enabling businesses to deliver hyper-personalized services, predict behaviors,
and optimize support mechanisms.

## Features
- ✅ Real-time data processing.
- ✅ Interactive web interface for data visualization.

## Technologies Used
- Programming Language: Python
- Frameworks/Libraries: Flask, Scikit-Learn, NLTK
- IBM Services: IBM Watson NLU, IBM Watson Assistant, IBM Cloud

## Project Structure
``` bash
IBMPROJECT/
│-- data/
│ │-- data.csv
│-- src/
│ │-- __pycache__/
│ │-- preprocess.py
│ │-- analyze.py
│ │-- sentiment_analysis.py
│ │-- visualization.py
│-- templates/
│ │-- index.html
│-- app.py
│-- config.py
│-- README.md
```
## Installation
1. Clone the repository:
- git clone https://github.com/Sachinh123/Cognitive-Customer-Insights-with-Watson-AI.git
- cd Cognitive-Customer-Insights-with-Watson-AI

2. Set up a virtual environment:
python3 -m venv venv
source venv/bin/activate # Windows: venv\Scripts\activate

3. Install dependencies:
- pip install flask
- pip install ibm_watson
- python.exe -m pip install --upgrade pip

4. Run the application:
python app.py

## License

This project is licensed under the MIT License.