https://github.com/sachnaror/ai-customer-support-analyzer-nlp

Transform customer support data into actionable insights with our AI-powered analyzer! Built with Python, Streamlit & One AI API, it extracts summaries, emotions, sentiment, & topics from conversations. Easy to use, visually engaging, & perfect for support teams! 🚀📊
https://github.com/sachnaror/ai-customer-support-analyzer-nlp

nlp-keywords-extraction nlp-machine-learning nlp-parsing streamlit

Last synced: 27 days ago
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Transform customer support data into actionable insights with our AI-powered analyzer! Built with Python, Streamlit & One AI API, it extracts summaries, emotions, sentiment, & topics from conversations. Easy to use, visually engaging, & perfect for support teams! 🚀📊

• Host: GitHub
• URL: https://github.com/sachnaror/ai-customer-support-analyzer-nlp
• Owner: sachnaror
• Created: 2024-12-06T05:10:41.000Z (28 days ago)
• Default Branch: main
• Last Pushed: 2024-12-06T05:22:12.000Z (28 days ago)
• Last Synced: 2024-12-06T06:22:01.724Z (28 days ago)
• Topics: nlp-keywords-extraction, nlp-machine-learning, nlp-parsing, streamlit
• Language: Python
• Homepage:
• Size: 1.5 MB
• Stars: 0
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

        
# 🧠 One AI-Powered Customer Support Analyzer 🚀

## Detailed overview :

https://medium.com/@schnaror/unlock-business-value-hidden-in-customer-support-conversations-with-ai-1d868330327c

Welcome to the **One AI-Powered Customer Support Analyzer**!

Transform boring customer support data into **actionable insights** with the power of **AI**, **Streamlit**, and a sprinkle of Python magic.

Let’s make analyzing conversations **efficient, fun, and smart**—because why should data be dull?

---

## 💡 What Does This App Do?

This app uses **One AI's API** to analyze customer support conversations, extracting meaningful insights such as:

- ✨ **Summaries**: Get concise overviews of lengthy conversations.

- 🔍 **Named Entity Recognition**: Detect names, dates, and key information.

- 🎭 **Emotion Detection**: Discover the emotional tone in conversations.

- 📈 **Sentiment Analysis**: Determine if customer interactions are positive, neutral, or negative.

- 🗂️ **Topic Detection**: Identify recurring themes and topics in customer communications.

---

## 🛠️ Features

- **AI-Powered Intelligence**: Leverage One AI to make sense of unstructured data.

- **Beautiful Streamlit UI**: Simple, intuitive, and visually appealing interface.

- **Customizable Insights**: Choose from multiple intelligence features to meet your needs.

- **Real-World Scenarios**: Analyze audio transcripts, email trails, and chat logs.

---

## 🧰 Prerequisites

To run the app, make sure you have the following:

1. **Python** (3.8 or higher)

2. **Streamlit** (Install via `pip install streamlit`)

3. **One AI API Key** (Get yours [here](https://www.oneai.com))

---

## 🚀 How to Run the App

1. Clone this repository:

   ```bash

   git clone https://github.com/sachnaror/AI-Customer-Support-Analyzer-NLP.git

   cd AI-Customer-Support-Analyzer-NLP