https://github.com/samiksha-khare/information-systems-policy-strategy-for-paytm

This project focuses on addressing Paytm Payments Bank’s KYC and AML compliance issues to restore regulatory adherence and trust. It includes enhancing internal controls, achieving SOC 2 compliance, and analyzing market trends to drive growth, operational efficiency, and long-term success.
https://github.com/samiksha-khare/information-systems-policy-strategy-for-paytm

Last synced: 11 days ago
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This project focuses on addressing Paytm Payments Bank’s KYC and AML compliance issues to restore regulatory adherence and trust. It includes enhancing internal controls, achieving SOC 2 compliance, and analyzing market trends to drive growth, operational efficiency, and long-term success.

• Host: GitHub
• URL: https://github.com/samiksha-khare/information-systems-policy-strategy-for-paytm
• Owner: samiksha-khare
• Created: 2024-12-16T20:54:07.000Z (18 days ago)
• Default Branch: main
• Last Pushed: 2024-12-17T00:14:26.000Z (18 days ago)
• Last Synced: 2024-12-17T00:34:37.772Z (18 days ago)
• Size: 3.94 MB
• Stars: 0
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

        

# Paytm Payments Bank Compliance and Trust Restoration

This repository documents initiatives and strategies undertaken to address compliance challenges, restore customer trust, and strengthen internal controls at Paytm Payments Bank.

## Objectives

- Ensure 100% regulatory compliance with **KYC** and **AML** norms within 6 months.

- Restore customer trust through improved transparency and streamlined support processes.

- Strengthen internal controls and achieve **SOC 2 compliance** for data security.

- Enhance financial inclusion and expand the user base through strategic market analysis.

## Key Contributions

### 1. Regulatory Compliance

- Addressed KYC and AML compliance challenges, meeting RBI and SEBI guidelines.

- Monitored and prepared regulatory reports, ensuring adherence to financial regulations.

### 2. Customer Trust Restoration

- Improved transparency by addressing customer concerns promptly.

- Streamlined customer support to enhance user experience and trust.

### 3. Internal Controls & Security

- Supported efforts to achieve **SOC 2 compliance**, focusing on data security and system integrity.

### 4. Strategic Analysis

- Conducted SWOT and competitive analyses to identify market opportunities and threats.

- Performed gap analysis to highlight areas of improvement in compliance, customer trust, and scalability.

## Impact

- Contributed to the long-term stability and growth of Paytm Payments Bank by ensuring regulatory compliance and restoring customer trust.

- Strengthened Paytm's market position through actionable insights and enhanced internal controls.