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https://github.com/science-computing/wartungsplan
A tool to extract events from an ical file by day or day range and perform an action per event like sending an email or opening a ticket
https://github.com/science-computing/wartungsplan
administration eviden infrastructure it otrs tasks ticketing-system
Last synced: about 9 hours ago
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A tool to extract events from an ical file by day or day range and perform an action per event like sending an email or opening a ticket
- Host: GitHub
- URL: https://github.com/science-computing/wartungsplan
- Owner: science-computing
- License: gpl-3.0
- Created: 2023-05-25T09:23:35.000Z (over 1 year ago)
- Default Branch: main
- Last Pushed: 2024-02-04T18:39:36.000Z (9 months ago)
- Last Synced: 2024-03-14T20:21:41.111Z (8 months ago)
- Topics: administration, eviden, infrastructure, it, otrs, tasks, ticketing-system
- Language: Python
- Homepage:
- Size: 93.8 KB
- Stars: 5
- Watchers: 2
- Forks: 3
- Open Issues: 3
-
Metadata Files:
- Readme: README.md
- Changelog: CHANGELOG.md
- License: LICENSE.txt
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README
# Wartungsplan #
A tool to extract events from an ical file by day or day range and perform an
action per event like sending an email or opening a ticket.
## Requirements
- Python 3.8
## Installation instructions ##
# prepare the python virtual env
python3 -m venv venv
# enter the venv
source venv/bin/activate
# install Wartungsplan
pip install wartungsplan
## Events from icalendar ##
An icalendar file stored in local filesystem or localy mounted.
Can be edited with Thunderbird or even Outlook with an established
UI with all posible features of the `Recurrence Rule`
(https://www.rfc-editor.org/rfc/rfc5545#section-3.3.10).
The first Tuesday every month:
RRULE:FREQ=MONTHLY;BYDAY=1TU
The config file:
[calendar]
#Directory to ics file. Calendar only needs to be readable.
calendarfile = /media/shareX/Wartungspläne.ics
The calendarfile option only allows paths within the file system.
To include remote calendars mount a share or download the calendar file. The
calendar is not modified so does not have to be synced back.
Systemd can download e.g. using curl.
For type=oneshot ExecStart commands are executed sequentially
if commands fail the entire unit fails.
### Event headers ###
:exclamation: Save calendar events always as plain text (HTML is evil)
The calendar events may have in the configuration file defined headers that
substitute the predefined values.
[headers]
# Configure here the available (allowed) headers with their
# default value
X-Priority = 3
X-TicketID =
To = [email protected]
X-Custom-2 = hehehehehe
# For OTRS
tickettitel = Titel
queue = Queueebene1::Queueebene2
state = New
priority = 1 very low
Event headers are the first few lines up until an empty line or a line that
does not match "^[A-Za-z0-9-]*: .*$".
### Mode of operation ###
You would create several calendar files according to your need and run them
regularly using cron or systemd.
The calendars are split first of all by backend then by partition (the group
of people you want to give access).
- E-Mail notification
- Ticketing system
Then for example four calendars for four responsibilities (teams):
- Client machine tasks
- Server related tasks
- Network
- Public facing servers
- Internal servers
- Database servers
Another aproach could be to separate by duration (to run Wartungsplan daily,
weekly, monthly):
- Tasks to finish the same day
- That week
- That month
If you already have different queues set up in your ticketing system you can
also start from there.
Be careful to not have more calendars than events ;-) 60 events per calender is
not too much, having to include 12 calenders in Outlook is a disaster, always.
The calendar files are on the local file system, a network share or otherwise
synchronized/transported.
### Microsoft Outlook ###
It is strongly recommended to explicitly sync the calendar back to its source:
Send / Receive -> Send all
### A tool to download calendars from Microsoft Exchange
`downloadExchange` and its configuration file `exchange.conf` can be
used to download a calendar from Microsoft Exchange Server using a functional
account that shares calendars with other users.
The benefit of this solution is the calendars remain inside Microsoft Exchange.
If a backup is taken they are part of it, no additional service is needed, and
access permissions are handled by Microsoft Exchange.
$ downloadExchange -h
usage: downloadExchange [-h] [-c CONFIG] [-v] [-s START_DATE] [-e END_DATE] [-t]
options:
-h, --help show this help message and exit
-c CONFIG, --config CONFIG
Absolute or relative path to configuration file.
-v, --verbose More v's more text
-s START_DATE, --start-date START_DATE
Start Date e.g. 2023-05-02. Default is todays date
-e END_DATE, --end-date END_DATE
End Date e.g. 2023-05-03. Default is start-date + 7 days. (00:00:00 respectively)
-t, --test No Exchange server? Run script on dummy data!
$ downloadExchange -s $(date +%Y-%m-%d --date="today") -e $(date +%Y-%m-%d --date="+2week")
# depending on the network environment you might need to change or unset
$ http_proxy= https_proxy= downloadExchange -s $(date +%Y-%m-%d --date="today") -e $(date +%Y-%m-%d --date="+2week")
The configuration file can/should contain the following options:
[exchange]
user = MYWINDOMAIN\functional_account
email = [email protected]
password = secure_functional_password
#calendar = Calendar
#host = localhost
#outfile = calendar_events.ics
### A scriptable tool to create events ###
Part of the package is a script `addEventToIcal.py` that helps migration from
e.g. a cronjob oriented way or any repository or list of definition or
recurring tasks.
It reads the event body from STDIN and takes arguments to add events to an
existing calendar or create a new one. Since the body is what comes from STDIN
the first lines of the input can be headers.
usage: addEventToIcal [-h] [--start-date START_DATE] [--end-date END_DATE]
[--rrule RRULE] [--start-time START_TIME] [--end-time END_TIME]
[--duration DURATION] --title TITLE calendar_file
Add events to an iCal file.
positional arguments:
calendar_file iCal file to add events to
options:
-h, --help show this help message and exit
--start-date START_DATE
Start date in YYYY-MM-DD format. Default is today
--end-date END_DATE End date in YYYY-MM-DD format. Default is none
--rrule RRULE Interval according to rfc5545 e.g. RRULE:FREQ=DAILY
--start-time START_TIME
Start time in HH:MM format. Default is 09:00
--end-time END_TIME End time in HH:MM format. Default is 10:00
--duration DURATION HH:MM format. If set replaces --end-time
--title TITLE Event title
#### Rrule ####
A quarterly rule could look the following two ways. The first will run every
three months on the 28th, which could be a weekend. The second will take place
every twelve weeks on Thursdays. And the third example - every three months on
the first Monday:
FREQ=MONTHLY;INTERVAL=3;BYMONTHDAY=28
FREQ=WEEKLY;INTERVAL=12;BYDAY=TH
FREQ=MONTHLY;INTERVAL=3;BYDAY=1MO
FREQ=DAILY;BYDAY=MO,TU,WE,TH,FR
## Backends ##
### List ###
Lists due events on the terminal.
The List backend ignores headers.
### Mail ###
Send an email for every event due.
The config file:
[mail]
server = smtp.example.com
port = 465
password = kCHvJeUy4Gd2XgsXXYFqUtjk
sender = [email protected]
recipient = [email protected]
### OTRS ###
For documentation on how to set up the OTRS side please refer to pyotrs
documentation:
Install optional depenency:
pip install wartungsplan[otrs]
The config file:
[otrs]
server = http://localhost
username = restapiuser
password = AiX3sheeIyahf8aaQuah2wio
queue = Queueebene1::Queueebene2
state = New
priority = 1 very low
footer = Ticket automatically created by Wartungsplan
# Examples
```
$ Wartungsplan -h
usage: Wartungsplan [-h] [--config CONFIG] [--ics-calendar ICS_CALENDAR]
[--verbose] [--dry-run] [--logfile LOGFILE]
[--start-date START_DATE] [--end-date END_DATE]
{version,list,send,otrs}
positional arguments:
{version,list,send,otrs}
Just print the version or select the desired action.
options:
-h, --help show this help message and exit
--config CONFIG, -c CONFIG
Directory to different config file. Default is
plan.conf in same Folder as plan.py
--ics-calendar ICS_CALENDAR, -i ICS_CALENDAR
Path to the ics calendar (Takes precedence over value
in config)
--verbose, -v More v's more text
--dry-run, -d Don't perform any action
--logfile LOGFILE, -w LOGFILE
Write log to file
--start-date START_DATE, -s START_DATE
Start Date e.g. 2023-05-02. Default is todays date
--end-date END_DATE, -e END_DATE
End Date e.g. 2023-05-03. Default is start-date + 1
day. (00:00:00 respectively)
```
## Contact ##
In case you want or need to contact us in private because you don't want the
entire world to know, security related issues ... or to just say "Hello":