https://github.com/taylormartin24/osticket-lab-wip

My experience with installing, configuring, and utilizing osTicket, a help desk ticketing software.
https://github.com/taylormartin24/osticket-lab-wip

azure information-technology microsoft-azure osticket ticket-management ticketing-system virtual-machine

Last synced: 3 months ago
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My experience with installing, configuring, and utilizing osTicket, a help desk ticketing software.

Host: GitHub
URL: https://github.com/taylormartin24/osticket-lab-wip
Owner: taylormartin24
Created: 2025-06-27T23:18:56.000Z (3 months ago)
Default Branch: main
Last Pushed: 2025-07-08T17:34:56.000Z (3 months ago)
Last Synced: 2025-07-09T19:47:52.907Z (3 months ago)
Topics: azure, information-technology, microsoft-azure, osticket, ticket-management, ticketing-system, virtual-machine
Homepage:
Size: 54.7 KB
Stars: 0
Watchers: 0
Forks: 0
Open Issues: 0
Metadata Files:
- Readme: README.md

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README

![Logo](https://github.com/user-attachments/assets/8f4c9483-8df2-4a66-898a-2d48c6f67c55)
# osTicket
In this lab, I installed and configured osTicket on a Microsoft Azure Virtual Machine and gained real-world experience with the ticketing software.

## Technologies and Tools Used
- Microsoft Azure (Virtual Machine/Compute)
- Remote Desktop
- Windows 11 Pro
- osTicket
- Internet Information Services (IIS)
- PHP Manager
- IIS URL Rewrite Module 2
- MySQL
- IIS Manager

## Create Virtual Machine
Create VM
Created the virtual machine in Microsoft Azure. I also created the resource name, the virtual machine's name, and the virtual machine's image. Additionally, I selected the size of the virtual machine, including the number of vCPUs and memory it will have. I left the other settings at their default or auto-create settings.