https://github.com/tools4everbv/helloid-task-sa-source-topdesk-operatorsearch

TOPdesk - Operator search
https://github.com/tools4everbv/helloid-task-sa-source-topdesk-operatorsearch

data-source powershell service-automation topdesk

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TOPdesk - Operator search

• Host: GitHub
• URL: https://github.com/tools4everbv/helloid-task-sa-source-topdesk-operatorsearch
• Owner: Tools4everBV
• Created: 2024-02-12T14:51:24.000Z (10 months ago)
• Default Branch: main
• Last Pushed: 2024-02-12T14:57:22.000Z (10 months ago)
• Last Synced: 2024-02-13T16:16:07.536Z (10 months ago)
• Topics: data-source, powershell, service-automation, topdesk
• Language: PowerShell
• Homepage:
• Size: 12.7 KB
• Stars: 0
• Watchers: 4
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

        
# HelloID-Task-SA-Source-TOPdesk-OperatorSearch

## Prerequisites

- [ ] User-defined variable `topdeskApiSecret` created in your HelloID portal. Containing the Topdesk Api Secret.

- [ ] User-defined variable `topdeskApiUsername` created in your HelloID portal. Containing the Topdesk Api Username.

- [ ] User-defined variable `topdeskBaseUrl` created in your HelloID portal. Containing the Topdesk URL, for example: `https://.topdesk.net`

## Description

This code snippet executes the following tasks:

1. Define a search value `$searchValue` based on the search parameter `$datasource.searchUser`

2. Creating authorization headers

3. `GET` operators that start with `$searchValue`. Default `FIQL queries` that are used are:

   1. employeeNumber

   2. surName

   3. firstName

   4. email

   5. networkLoginName

> For more information about Topdesk  `FIQL queries`

> https://developers.topdesk.com/explorer/?page=supporting-files#/Operators/retrieveOperators

> https://developers.topdesk.com/tutorial.html

4. Return a hash table for each Topdesk operator using the `Write-Output` cmdlet.