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https://github.com/tools4everbv/helloid-task-sa-target-topdesk-operatorcreate

TOPdesk - Operator create
https://github.com/tools4everbv/helloid-task-sa-target-topdesk-operatorcreate

delegated-form powershell product service-automation task topdesk

Last synced: 8 months ago
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TOPdesk - Operator create

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# HelloID-Task-SA-Target-TOPdesk-OperatorCreate

## Prerequisites

- [ ] TOPdesk API Username and Key
- [ ] User-defined variables: `topdeskBaseUrl`, `topdeskApiUsername` and `topdeskApiSecret` created in your HelloID portal.

## Description

This code snippet will create a new operator within TOPdesk and executes the following tasks:

1. Define a hash table `$formObject`. The keys of the hash table represent the properties necessary to create a new operator within `TOPdesk`, while the values represent the values entered in the form.

> To view an example of the form output, please refer to the JSON code pasted below.

```json
{
"surName": "Doe",
"prefixes": "van der",
"firstName": "John",
"firstInitials": "J.J.",
"gender": "MALE",
"telephone": "0229123456",
"mobileNumber": "0612345678",
"employeeNumber": "12345678",
"email": "j.doe@enyoi.org",
"networkLoginName": "j.doe",
"loginName": "j.doe@enyoi.org",
"jobTitle": "Tester",
"branch": {
"id": "1fe19024-d652-46ec-b080-eec3737a3d7a"
},
"department": {
"id": "54a543bc-e8a3-425d-9c44-065b862b313e"
},
"loginPermission": true
}
```

> :exclamation: It is important to note that the names of your form fields might differ. Ensure that the `$formObject` hash table is appropriately adjusted to match your form fields.
> [See the TOPdesk API Docs page](https://developers.topdesk.com/explorer/?page=supporting-files#/Operators/createOperator)

2. Creates authorization headers using the provided API key and secret.

3. Create a new operator using the: `Invoke-RestMethod` cmdlet. The hash table called: `$formObject` is passed to the body of the: `Invoke-RestMethod` cmdlet as a JSON object.