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https://github.com/torxed/dhpraktikanten
Dreamhack support queue and notification system
https://github.com/torxed/dhpraktikanten
Last synced: about 11 hours ago
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Dreamhack support queue and notification system
- Host: GitHub
- URL: https://github.com/torxed/dhpraktikanten
- Owner: Torxed
- Created: 2013-01-02T08:32:56.000Z (almost 12 years ago)
- Default Branch: master
- Last Pushed: 2016-11-24T21:32:43.000Z (almost 8 years ago)
- Last Synced: 2024-05-02T06:18:03.411Z (5 months ago)
- Language: Python
- Size: 936 KB
- Stars: 0
- Watchers: 2
- Forks: 0
- Open Issues: 2
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Metadata Files:
- Readme: README.md
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README
[DHPraktikanten](https://www.facebook.com/DHPraktikanten) ![Online status](http://mystatus.skype.com/bigclassic/DHPraktikanten)
==============DreamHack Support - queue and notification system
(via sms, irc, skype, twitter or facebook)I run on: [Raspberry Pi Model-A](http://en.wikipedia.org/wiki/Raspberry_Pi) with Python-2.7.3
Description:
------------
The idea is to speed up the support process for the DH users,
instead of waiting 1-2 hours at the support booth for help,
you'll get a queue ticket and a notification when it's your time to visit us.There's optional ways to report your issues, either directly at place or:
![Graphical representation](https://drive.google.com/uc?export=download&id=0B1eeO3A_DUEtNXBEYk9QWmlWbGc)
A user can send in their issue via:
===================================
- Skype
- IRC
- SMS-----------------------------------
DHPraktikanen will automaticly send the user a notification on the same source (facebook in the example above) when it's time to go to the support booth.
Once at the support booth, there might be a 0-10 min waiting delay due to technicaleties but it's better then waiting 2hours for support.Documentation:
--------------This is just partial pieces of the documentation, check the documentation folder for more info!
![Overview](https://raw.github.com/Torxed/DHPraktikanten/master/documentation/png/dh_praktikanten_-_overview.png)