https://github.com/trustmaster/sugarasterisk

Asterisk integration module for SugarCRM
https://github.com/trustmaster/sugarasterisk

Last synced: 2 months ago
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Asterisk integration module for SugarCRM

• Host: GitHub
• URL: https://github.com/trustmaster/sugarasterisk
• Owner: trustmaster
• License: gpl-3.0
• Created: 2012-01-09T14:02:35.000Z (almost 13 years ago)
• Default Branch: master
• Last Pushed: 2013-05-27T08:01:56.000Z (over 11 years ago)
• Last Synced: 2023-03-12T00:07:50.304Z (almost 2 years ago)
• Language: PHP
• Homepage: http://fanteko.ru/ppbxcrm.html
• Size: 768 KB
• Stars: 18
• Watchers: 6
• Forks: 14
• Open Issues: 6
• Metadata Files:
  • Readme: README.md
  • License: LICENSE.txt

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README

        
# Asterisk module for SugarCRM 6 #

This is a modified version of SugarAsterisk module originally made by KINAMU/abcona, which can be found at http://www.sugarforge.org/projects/yaai

## Features ##

* Adds buttons to make calls via Asterisk from SugarCRM in Contacts, Employees, Accounts, Contacts and Users modules.

* Opens a popup with caller info when inbound call is received at Asterisk.

* Registers Asterisk call details in SugarCRM calls module.

* Provides downloads of recorded calls in a browser.

## Requirements ##

* Asterisk 1.8 with Asterisk Manager enabled

* SugarCRM 6.2

* PHP 5.2+

* MySQL 5.0+

If you need Asterisk 1.6 or SugarCRM 6.4+ support, have a look at https://github.com/blak3r/yaai

## Installation ##

1. Download or clone this repository.

2. Put its contents in a Zip archive so that this file (README.md) is in the root of the .zip.

3. Install the zipped module via SugarCRM Administration / Module Wizard.

4. Copy init.d/asterisk_logger to /etc/init.d on your webserver. Edit this file, find DAEMON path and replace /var/www/crm/AsteriskManager/ with your path to asteriskLogger.php.

5. Make sure asterisk_logger starts on system boot and run it at once: /etc/init.d/asterisk_logger start

6. Go to SugarCRM Administration / ASTERISK Configuration and put your parameters there.

## Important notes ##

* Make sure Asterisk Manager is enabled on asterisk server and is accessible from your webserver, otherwise asteriskLogger.php won't be able to listen to Asterisk events.

* If you want call records (.wav) to be available for download, then make sure Asterisk Monitor is enabled. Then you should mount /var/spool/asterisk/monitor to a directory on your webserver running SugarCRM (by default it is /mnt/asterisk).

## Changelog ##

v1.2 for v6.2 (by Vladimir Sibirov):

* Updated asteriskLogger for Asterisk 1.8 protocol.

* Some fixes to work with SugarCRM 6.2 (tested on 6.2.1 and 6.2.4)

* Improved asteriskLogger persistence (automatically reconnects when MySQL or SOAP connection is lost).

* More fancy popups on inbound calls using jQuery.

* Finetuned details in Calls module.

* Added Listen and Download options for calls.

* Tweaks to work with Russian telephony network.

* Added missing call buttons in Employees module.

* Probably some more which are not mentioned here.