https://github.com/tuni56/support_ticket_streamlit

Interactive support ticket management system
https://github.com/tuni56/support_ticket_streamlit

data-science data-visualization python streamlit-webapp

Last synced: 25 days ago
JSON representation

Interactive support ticket management system

• Host: GitHub
• URL: https://github.com/tuni56/support_ticket_streamlit
• Owner: tuni56
• License: mit
• Created: 2024-12-29T21:35:51.000Z (over 1 year ago)
• Default Branch: main
• Last Pushed: 2024-12-29T21:44:12.000Z (over 1 year ago)
• Last Synced: 2025-02-25T07:14:39.172Z (over 1 year ago)
• Topics: data-science, data-visualization, python, streamlit-webapp
• Language: Python
• Homepage: https://supportticketapp.streamlit.app/
• Size: 7.81 KB
• Stars: 0
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

Awesome Lists containing this project

README

          
Support Ticket Web App



  A simple, interactive support ticket management system built with Streamlit, designed to streamline the process of tracking and resolving support requests.



---

✨ Features



  
Create, update, and manage support tickets

  
Intuitive, user-friendly interface

  
Real-time data handling with Pandas





---

🛠️ Prerequisites



  


Python 3.8+ installed

  


Virtualenv for environment management

  


VSCode for editing and running the project



---

🚀 Getting Started


Step 1: Clone the Repository




git clone https://github.com/yourusername/support-ticket-app.git

cd support-ticket-app





Step 2: Set Up a Virtual Environment



  
Create a virtual environment:

    
python -m venv venv

  

  
Activate the virtual environment:

    


      
On Windows:

        
.\venv\Scripts\activate

      

      
On macOS/Linux:

        
source venv/bin/activate

      

    

  

  
Install dependencies:

    
pip install -r requirements.txt

  



Step 3: Configure Virtual Environment in VSCode



  
Open the project folder in VSCode:

    
code .

  

  
Install the Python extension for VSCode (if not already installed).

  
Select the virtual environment as the interpreter:

    


      
Press Ctrl+Shift+P (or Cmd+Shift+P on macOS) to open the Command Palette.

      
Search for and select Python: Select Interpreter.

      
Choose the virtual environment located in the venv folder.

    

  



---

💻 Run the Application



  
Activate the virtual environment if it’s not already active:

    


      
On Windows:

        
.\venv\Scripts\activate

      

      
On macOS/Linux:

        
source venv/bin/activate

      

    

  

  
Run the Streamlit app:

    
streamlit run app.py

  

  
Open your browser and navigate to http://localhost:8501 to access the app.



---

📜 Project Structure




support-ticket-app/

│

├── app.py               # Main Streamlit app

├── requirements.txt     # Project dependencies

├── data/                # Folder for storing ticket data

├── venv/                # Virtual environment folder (not included in repo)

└── README.md            # Project documentation





---

🤝 Contributing



  
Fork the repository

  
Create a new feature branch:

    
git checkout -b feature-name

  

  
Commit your changes:

    
git commit -m "Add feature-name"

  

  
Push the branch:

    
git push origin feature-name

  

  
Open a pull request



---

Happy coding! 😊