https://github.com/uvdesk/mailbox-component

The Mailbox component provides tools that allows your helpdesk to process tickets from multiple email sources.
https://github.com/uvdesk/mailbox-component

fetch-mails-as-tickets mailbox mailbox-component multiple-mailbox-configure process-tickets

Last synced: 12 months ago
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The Mailbox component provides tools that allows your helpdesk to process tickets from multiple email sources.

• Host: GitHub
• URL: https://github.com/uvdesk/mailbox-component
• Owner: uvdesk
• License: osl-3.0
• Created: 2019-01-02T07:53:44.000Z (over 7 years ago)
• Default Branch: master
• Last Pushed: 2025-06-10T11:44:12.000Z (about 1 year ago)
• Last Synced: 2025-06-10T12:39:11.658Z (about 1 year ago)
• Topics: fetch-mails-as-tickets, mailbox, mailbox-component, multiple-mailbox-configure, process-tickets
• Language: PHP
• Size: 297 KB
• Stars: 24
• Watchers: 13
• Forks: 44
• Open Issues: 11
• Metadata Files:
  • Readme: README.md
  • Changelog: CHANGELOG-1.0.md
  • License: LICENSE.txt
  • Security: .github/SECURITY.md

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README

          


    





    

    

    

    



The **Mailbox** component enables your [UVDesk Community][1] helpdesk to automatically fetch incoming emails from multiple email sources, such as Gmail, Outlook, and custom email servers. It seamlessly converts these emails into structured support tickets, ensuring that each customer query is organized and easily trackable. This integration eliminates the need for manual email sorting, streamlining your support workflow by automatically categorizing, prioritizing, and routing tickets to the appropriate teams. The Mailbox component enhances operational efficiency by ensuring no email is overlooked and that every query is promptly addressed, providing a smoother experience for both your support team and customers.

Installation

--------------

Before installing, make sure that you have [Composer][2] installed.

To require mailbox-component into your helpdesk project, simply run the following composer command from your project root:

```bash

$ composer require uvdesk/mailbox-component

```

License

--------------

The **Mailbox** component and libraries included within the bundle are released under the [OSL-3.0 license][3]

[1]: https://www.uvdesk.com/

[2]: https://getcomposer.org/

[3]: https://github.com/uvdesk/mailbox-component/blob/master/LICENSE.txt