https://github.com/verygoodplugins/wordpressfreescout
Extension for FreeScout to show WordPress user data.
https://github.com/verygoodplugins/wordpressfreescout
Last synced: 6 days ago
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Extension for FreeScout to show WordPress user data.
- Host: GitHub
- URL: https://github.com/verygoodplugins/wordpressfreescout
- Owner: verygoodplugins
- Created: 2023-10-17T16:23:50.000Z (over 2 years ago)
- Default Branch: master
- Last Pushed: 2024-05-06T09:02:32.000Z (over 1 year ago)
- Last Synced: 2025-02-13T10:37:30.210Z (12 months ago)
- Language: PHP
- Size: 294 KB
- Stars: 10
- Watchers: 2
- Forks: 3
- Open Issues: 0
-
Metadata Files:
- Readme: readme.md
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README
# WordPressFreeScout
This is a [FreeScout](https://freescout.net/) module which integrates FreeScout with WordPress, Easy Digital Downloads, and WP Fusion.
Features:
- Lookup is performed using all of the customer's email addresses, with a fallback to first + last name
- Link to edit the WordPress user
- Registration date
- Active CRM (read from usermeta)
- Last EDD license check (read from usermeta)
- Current version of plugin installed on their site (green if up to date, red if outdated)
- The customer's active plugin integrations (read out of usermeta)
- The customer's tags in your CRM
- EDD order history including date, amount, status, and payment method
- EDD licenses including active sites
## Wish list
- [ ] Connect multiple mailboxes to multiple sites
- [ ] EDD subscriptions
- [ ] Link to CRM contact record
- [ ] Settings in the FreeScout admin to toggle individual fields
- [ ] Collapsible section headers
- [ ] EDD upgrade links
--------------------
## Changelog
### 1.0.3 on Feb 21st 2024
* Fixed broken EDD license ID link
* Improved error handling for invalid or empty responses
* Cleaned up settings page
### 1.0.2 on November 17, 2023
* Made CRM section conditional on that field being present
* Added View in CRM link under CRM tags
### 1.0.1 on November 10, 2023
* Fixed edit user link going to CRM contact record, not user record
* Better 404 handling
### 1.0.0 on November 10, 2023
- Initial release
--------------------
## Installation
These instructions assume you installed FreeScout using the [recommended process](https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide), the "one-click install" or the "interactive installation bash-script", and you are viewing this page using a macOS or Ubuntu system.
Other installations are possible, but not supported here.
1. Download the [latest release of WordPressFreeScout](https://github.com/verygoodplugins/WordPressFreeScout/releases).
2. Unzip the file locally.
3. Copy the folder into your server using SFTP.
```sh
scp -r ~/Desktop/freehelp-root@freescout.example.com:/var/www/html/Modules/WordPressFreeScout/
```
4. SSH into the server and update permissions on that folder.
```sh
chown -R www-data:www-data /var/www/html/Modules/WordPressFreeScout/
```
5. Access your admin modules page like https://freescout.example.com/modules/list.
6. Find **WordPressFreeScout** and click ACTIVATE.
7. Copy the included WordPress helper plugin from `/WordPress-Plugin/freescout-wordpress` to your `/wp-content/plugins/` directory on the WordPress site.
8. Activate the WordPress plugin.
9. In the WordPress admin, go to your user profile and create a new application password.
10. In FreeScout, go to Settings >> WordPress and add the URL to your Wordpress site, your admin username, and application password generated in step #9.
11. Save the settings and the connection should show as Active.