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https://github.com/wassimhd/pwc-switzerland-power-bi-in-data-analytics-virtual-case-experience

The Project helps to build a foundation in data analysis and Power BI software which is provided by PWC virtual internship
https://github.com/wassimhd/pwc-switzerland-power-bi-in-data-analytics-virtual-case-experience

data-analysis data-visualization datastorytelling powerbi

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The Project helps to build a foundation in data analysis and Power BI software which is provided by PWC virtual internship

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# PwC-Switzerland-Power-BI-in-Data-Analytics-Virtual-Case-Experience

We aim to build innovative technology solutions that differentiate us from our competitors and digitise the business. Part of that included a strategic decision to invest in upskilling programmes so our people could learn how to use digital tools for data visualisation as well as automation, data cleansing and more.

If our people could use these tools to solve common problems, they’d help us become more efficient and growth-oriented now and more innovative later in Business Services and beyond. Now, employees are learning to build bots – over 2,400 have been created so far – to automate workflows. We continue to invest to make processes more intuitive using machine learning, PowerBI and eventually artificial intelligence (AI). These are key to working faster and solving problems differently for ourselves and our clients.

This is why you're here! Our Digital Accelerator programme is an internal chance that takes groups of our employees out of their day jobs and puts them through trainings that teaches them skills in technology such as automation, machine learning, design thinking, and digital storytelling. PowerBI is an important part of it as visualising data helps to handle and understand clients.

Task 1: Call Centre Trends Create a dashboard in Power BI for Claire that reflects all relevant Key Performance Indicators (KPIs) and metrics in the dataset.

![image](https://github.com/user-attachments/assets/82bcfa3c-bf99-4cdf-9a41-3453e69a5f78)

Task 2: Customer Retention A few weeks after presenting your dashboard to the management, the Retention Manager from the telecom reaches out to you directly. He was impressed by your work and asked if you can put together a dashboard about customer retention.

![image](https://github.com/user-attachments/assets/bc553248-0f53-49e9-b4e1-1b907707f4b9)

![image](https://github.com/user-attachments/assets/f0cd6aa4-b94a-4b7f-8ca5-11c0aabf4cde)

Task 3: Diversity & Inclusion Human Resources at our telecom client is highly into diversity and inclusion. They’ve been working hard to improve gender balance at the executive management level, but they’re not seeing any progress. They’re reaching out to us for help.

![image](https://github.com/user-attachments/assets/f0ec9875-cca5-44d5-bbe6-d5ed28c79584)

# Reference :

[Forage - PwC Switzerland Power BI in Data Analytics Virtual Case Experience](https://www.theforage.com/simulations/pwc-ch/power-bi-cqxg?ref=zYi2CnpbWjhcS7sAk)