https://github.com/wprashed/wprashed
https://github.com/wprashed/wprashed
Last synced: about 1 year ago
JSON representation
- Host: GitHub
- URL: https://github.com/wprashed/wprashed
- Owner: wprashed
- Created: 2024-10-31T09:19:48.000Z (over 1 year ago)
- Default Branch: main
- Last Pushed: 2025-02-11T12:07:59.000Z (over 1 year ago)
- Last Synced: 2025-02-11T13:24:31.619Z (over 1 year ago)
- Size: 52.7 KB
- Stars: 1
- Watchers: 1
- Forks: 0
- Open Issues: 0
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Metadata Files:
- Readme: README.md
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README
# Hi there, I'm Rashed Hossain 👋
**Lead, Tech Support at Ollyo** | WordPress Expert | Product & Project Manager | Data Analyst | AI & Automation Enthusiast
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Welcome to my GitHub profile! I'm Rashed, a tech enthusiast dedicated to improving customer experiences through **innovative solutions**, **data-driven insights**, and **cutting-edge product development**. With a strong foundation in **WordPress**, **Product Management**, **Project Management**, **Data Analysis**, and **AI & Automation**, I continuously strive to create impactful tools that cater to user needs and streamline processes.
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## 🚀 About Me
With over 6 years of experience in the tech industry, I've honed my expertise across multiple domains:
- **WordPress Development**: Plugin and theme customization, eCommerce solutions, LMS platforms.
- **Custom Solutions**: Developing enterprise-level web applications and QA testing to ensure optimal performance.
- **AI & Automation**: Implementing machine learning models, AI-driven solutions, and automating complex processes to increase efficiency.
- **Product Management**: Strategizing roadmaps, analyzing market needs, and ensuring user-focused product design and delivery.
- **Project Management**: Planning and overseeing product roadmaps, using tools like Jira.
- **Data Analysis**: Competitor analysis, user feedback integration, data-driven decision-making.
- **Technical Support Leadership**: My experience managing tech support has enabled me to create efficient, user-centric support processes that build trust and satisfaction.
Currently, I work as the **Lead of Tech Support at Ollyo**, where I’m responsible for supporting and enhancing WordPress-based products, including **Tutor LMS**, **Droip** and **WP Crowdfunding**. My role involves a mix of project management, technical support, AI integration, and customer feedback analysis, all aimed at delivering superior products.
### Personal Approach & Philosophy
I believe in **user-centered design** and **continuous learning**. With every product and project, my goal is to solve real-world problems while keeping the user experience at the forefront. Data analysis is a key part of my workflow, as it allows me to make informed decisions and ensure each feature meets users’ needs.
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## 💼 Professional Skills
### 🛠️ Technical Skills
### 🎯 Professional Expertise
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## 🌍 Beyond Tech
Outside of work, I'm a photography enthusiast who loves capturing moments. I’m also an avid traveler, always seeking new experiences and perspectives. My travel and photography interests inspire my creativity and problem-solving skills in the tech world.
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## 📫 Let's Connect
I'm always open to connecting with like-minded professionals and enthusiasts. Reach out through any of the channels below:
[](https://rashed.im/) [](https://www.linkedin.com/in/wprashed/) [](https://www.hackerrank.com/profile/rashedcse18) [](https://g.dev/wprashed) [](https://www.facebook.com/wprashedh) [](https://www.instagram.com/wprashedh) [](https://twitter.com/wprashedh)
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Thank you for stopping by! Feel free to explore my repositories and don’t hesitate to reach out if you'd like to collaborate or chat about tech, product development, or photography.