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https://github.com/znuny/znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://github.com/znuny/znuny

customer-care customer-support helpdesk javascript otrs perl support ticketing znuny

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Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

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Znuny
=======
Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.

The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.

The second goal is to reestablish a connection to the community.

License
=======
The project is distributed under the GNU General Public License (GPL v3) - see the accompanying [COPYING](COPYING) file for general license information.
If you need more details you can have a look [here](https://snyk.io/learn/what-is-gpl-license-gplv3-explained/).

Documentation
=============
You can find documentation [here](https://doc.znuny.org/).
The source code of Znuny is publicly available on [GitHub](https://github.com/znuny/znuny).

You want to get in touch?
- [Project website](https://www.znuny.org)
- [Community forum](https://community.znuny.org)
- [Discord Server](https://discord.gg/XTud3WWZTs)
- [Commercial services](https://www.znuny.com)

Software requirements
=====================
Operating system
- Linux (Debian or Red Hat preferred)
- Perl 5.16.0 or higher

Web server
- Apache 2 + mod_perl2 or higher (recommended)
- Web server with CGI support (CGI is not recommended)

Databases
- MySQL 8.0 or higher
- MariaDB 10.3 or higher
- PostgreSQL 12.0 or higher
- Oracle 19c or higher

Browsers
- These browsers are NOT supported:
- Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6

Vendor
=======
This project is mainly funded by Znuny GmbH, Berlin.
If you need professional support or consulting, feel free to contact us.

[Znuny Website](https://www.znuny.com)