https://github.com/znuny/znuny

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
https://github.com/znuny/znuny

customer-care customer-support helpdesk javascript otrs perl support ticketing znuny

Last synced: 5 months ago
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Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

• Host: GitHub
• URL: https://github.com/znuny/znuny
• Owner: znuny
• License: gpl-3.0
• Created: 2021-01-06T12:36:32.000Z (almost 5 years ago)
• Default Branch: dev
• Last Pushed: 2025-05-14T07:13:26.000Z (5 months ago)
• Last Synced: 2025-05-15T09:07:34.320Z (5 months ago)
• Topics: customer-care, customer-support, helpdesk, javascript, otrs, perl, support, ticketing, znuny
• Language: Perl
• Homepage: https://www.znuny.org
• Size: 964 MB
• Stars: 463
• Watchers: 25
• Forks: 97
• Open Issues: 104
• Metadata Files:
  • Readme: README.md
  • Changelog: CHANGES.md
  • Contributing: CONTRIBUTING.md
  • License: COPYING
  • Security: SECURITY.md
  • Authors: AUTHORS.md

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README

          




    

    


    

    

    

    


    

    

    

    

    


    

    

    





Znuny

=======

Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.

The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.

The second goal is to reestablish a connection to the community.

License

=======

The project is distributed under the GNU General Public License (GPL v3) - see the accompanying [COPYING](COPYING) file for general license information.

If you need more details you can have a look [here](https://snyk.io/learn/what-is-gpl-license-gplv3-explained/).

Documentation

=============

You can find documentation [here](https://doc.znuny.org/).

The source code of Znuny is publicly available on [GitHub](https://github.com/znuny/znuny).

You want to get in touch?

- [Project website](https://www.znuny.org)

- [Community forum](https://community.znuny.org)

- [Discord Server](https://discord.gg/XTud3WWZTs)

- [Commercial services](https://www.znuny.com)

Software requirements

=====================

Operating system

- Linux (Debian or Red Hat preferred)

- Perl 5.16.0 or higher

Web server

- Apache 2 + mod_perl2 or higher (recommended)

- Web server with CGI support (CGI is not recommended)

Databases

- MySQL 8.0 or higher

- MariaDB 10.3 or higher

- PostgreSQL 12.0 or higher

- Oracle 19c or higher

Browsers

- These browsers are NOT supported:

  - Internet Explorer before version 11

  - Firefox before version 31

  - Safari before version 6

Vendor

=======

This project is mainly funded by Znuny GmbH, Berlin.

If you need professional support or consulting, feel free to contact us.

[Znuny Website](https://www.znuny.com)