https://github.com/dessant/support-requests-app

GitHub App that comments on and closes issues labeled as support requests
https://github.com/dessant/support-requests-app

github-app issues probot probot-app support

Last synced: about 2 months ago
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GitHub App that comments on and closes issues labeled as support requests

• Host: GitHub
• URL: https://github.com/dessant/support-requests-app
• Owner: dessant
• License: mit
• Archived: true
• Created: 2020-08-22T15:03:50.000Z (about 4 years ago)
• Default Branch: master
• Last Pushed: 2021-07-03T15:45:04.000Z (over 3 years ago)
• Last Synced: 2024-09-21T13:02:44.783Z (about 2 months ago)
• Topics: github-app, issues, probot, probot-app, support
• Language: JavaScript
• Homepage:
• Size: 221 KB
• Stars: 4
• Watchers: 3
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • Changelog: CHANGELOG.md
  • License: LICENSE

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README

        
# Support Requests

[![Version](https://img.shields.io/npm/v/support-requests.svg?colorB=007EC6)](https://www.npmjs.com/package/support-requests)

> This project is no longer maintained, please migrate to [Support Requests](https://github.com/dessant/support-requests).

Support Requests is a GitHub App built with [Probot](https://github.com/probot/probot)

that comments on and closes issues labeled as support requests.

![](assets/screenshot.png)

## Usage

1. **[Install the GitHub App]()**

   for the intended repositories

2. Create `.github/support.yml` based on the template below

3. Start labeling issues as support requests

**If possible, install the app only for select repositories.

Do not leave the `All repositories` option selected, unless you intend

to use the app for all current and future repositories.**

#### Configuration

Create `.github/support.yml` in the default branch to enable the app,

or add it at the same file path to a repository named `.github`.

The file can be empty, or it can override any of these default settings:

```yaml

# Configuration for Support Requests - https://github.com/dessant/support-requests-app

# Label used to mark issues as support requests

supportLabel: support

# Comment to post on issues marked as support requests, `{issue-author}` is an

# optional placeholder. Set to `false` to disable

supportComment: >

  :wave: @{issue-author}, we use the issue tracker exclusively for bug reports

  and feature requests. However, this issue appears to be a support request.

  Please use our support channels to get help with the project.

# Close issues marked as support requests

close: true

# Lock issues marked as support requests

lock: false

# Assign `off-topic` as the reason for locking. Set to `false` to disable

setLockReason: true

# Repository to extend settings from

# _extends: repo

```

## Deployment

See [docs/deploy.md](docs/deploy.md) if you would like to run your own

instance of this app.

## License

Copyright (c) 2017-2021 Armin Sebastian

This software is released under the terms of the MIT License.

See the [LICENSE](LICENSE) file for further information.