https://github.com/neofoxxo/techconnect

Tech support platform built with React, ASP.NET Core, & SQLServer
https://github.com/neofoxxo/techconnect

aspnet-core material-ui react signalr sqlserver typescript

Last synced: about 2 months ago
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Tech support platform built with React, ASP.NET Core, & SQLServer

• Host: GitHub
• URL: https://github.com/neofoxxo/techconnect
• Owner: NeoFoxxo
• Created: 2024-01-15T11:44:09.000Z (12 months ago)
• Default Branch: main
• Last Pushed: 2024-06-15T11:41:31.000Z (7 months ago)
• Last Synced: 2024-06-15T12:52:49.191Z (7 months ago)
• Topics: aspnet-core, material-ui, react, signalr, sqlserver, typescript
• Language: TypeScript
• Homepage: https://techconnect.d2ict.net
• Size: 2.68 MB
• Stars: 1
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md

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README

        
# TechConnect

TechConnect is a tech support platform that utilises a matchmaking algorithm to pair a client with the technician best suited to

solve their issue.


Try Out TechConnect

## Features

- ⚙️ Custom algorithm to ensure the client receives the best technician

- 📱 Real-time text chat using SignalR, allowing communication between clients and technicians.

- 🔐 Secure authentication with cookies and password encryption

- 📝 Clients can create a support request to be paired with a technician proficient in the required skills

- 🛠️ Technicians can view tickets and interact with clients

- 👩‍💼 Managers can create new technicians, add new skills, and modify technicians

- 🔒 Role-based access control to secure endpoints

- 🎨 Modern corporate design

## How To Run It

To run this on your local machine, you will need to have the latest LTS version of Node.js, .NET 8 installed, and access to a SQLServer database.

1. Clone the repository to your local machine

2. Restore the `techconnect.bak` file to your SQLServer database

3. Open the `backend` folder

4. Change the database details in`appsettings.json` to your database

5. Run `dotnet restore` and `dotnet run  --launch-profile https`

6. Open the `frontend` folder

7. Open your terminal and run `npm install` and `npm run build`

8. Then run the `npm run start` command

9. Access the app on port 4173 and enjoy!

## Website Images