https://github.com/onify/blueprint-servicenow-create-incident

Onify Blueprint: Create incident in ServiceNow
https://github.com/onify/blueprint-servicenow-create-incident

blueprint bpmn flow integration onify onify-blueprint onify-blueprints rest-api servicenow

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Onify Blueprint: Create incident in ServiceNow

• Host: GitHub
• URL: https://github.com/onify/blueprint-servicenow-create-incident
• Owner: onify
• License: mit
• Created: 2021-11-12T08:59:38.000Z (almost 3 years ago)
• Default Branch: main
• Last Pushed: 2022-06-23T06:53:23.000Z (over 2 years ago)
• Last Synced: 2023-03-05T19:39:18.045Z (over 1 year ago)
• Topics: blueprint, bpmn, flow, integration, onify, onify-blueprint, onify-blueprints, rest-api, servicenow
• Language: JavaScript
• Homepage: https://onify.co
• Size: 438 KB
• Stars: 1
• Watchers: 1
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: README.md
  • License: LICENSE

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README

        
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# Onify Blueprint: Create incident in ServiceNow

This simple little Blueprint shows how to create a incident in ServiceNow using ServiceNow API.

![Onify Blueprint: Create incident in ServiceNow](blueprint.jpg "Blueprint")

## Requirements

* Onify Hub v2

* Onify Flow license

* Camunda Modeler 4.4 or later 

* Curl command (maybe)

* ServiceNow (dah :-)

## Included

* 3 x Settings

* 1 x Flows

## Setup

### Settings

* Replace `` with Onify Hub API url

* Replace `` with Onify Hub API auth token

* Replace `` with ServiceNow instance url (https://devXXXXXX.service-now.com)

* Replace `` with ServiceNow instance username

* Replace `` with ServiceNow instance password

#### Add setting for ServiceNow instance

```bash

curl -X POST "/api/v2/admin/config/settings?refresh=false" -H "accept: application/json" -H "authorization: " -H "Content-Type: application/json" -d "{ \"key\": \"_servicenow_url\", \"name\": \"ServiceNow URL\", \"value\": \"/api/now\", \"type\": \"string\", \"tag\": [ \"servicenow\" ], \"category\": \"custom\" }"

```

#### Add setting for ServiceNow username

```bash

curl -X POST "/api/v2/admin/config/settings?refresh=false" -H "accept: application/json" -H "authorization: " -H "Content-Type: application/json" -d "{ \"key\": \"_servicenow_username\", \"name\": \"ServiceNow username\", \"value\": \"\", \"type\": \"string\", \"tag\": [ \"servicenow\" ] }"

```

#### Add setting for ServiceNow password

```bash

curl -X POST "/api/v2/admin/config/settings?refresh=false" -H "accept: application/json" -H "authorization: " -H "Content-Type: application/json" -d " { \"key\": \"_servicenow_password\", \"name\": \"ServiceNow password\", \"value\": \"/api/now\", \"type\": \"password\", \"tag\": [ \"servicenow\" ], \"category\": \"custom\" }"

```

### Flows

#### Deploy

1. Open `create-incident-servicenow.bpmn` in Camunda Modeler

2. Customize the flow (optional)

3. Click `Deploy current diagram` and follow the steps

#### Run 

To test and run the flow, click `Start current diagram`

## Support

* Community/forum: https://support.onify.co/discuss

* Documentation: https://support.onify.co/docs

* Support and SLA: https://support.onify.co/docs/get-support

## License

This project is licensed under the MIT License - see the [LICENSE](LICENSE) file for details.