https://github.com/seven-io/freescout
FreeScout module for sending SMS via seven
https://github.com/seven-io/freescout
freescout helpdesk sms
Last synced: 5 months ago
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FreeScout module for sending SMS via seven
- Host: GitHub
- URL: https://github.com/seven-io/freescout
- Owner: seven-io
- License: mit
- Created: 2021-05-26T09:54:38.000Z (over 4 years ago)
- Default Branch: master
- Last Pushed: 2024-11-04T15:20:58.000Z (11 months ago)
- Last Synced: 2025-04-28T11:10:17.351Z (5 months ago)
- Topics: freescout, helpdesk, sms
- Language: PHP
- Homepage: https://www.seven.io
- Size: 555 KB
- Stars: 1
- Watchers: 2
- Forks: 2
- Open Issues: 0
-
Metadata Files:
- Readme: README.md
- License: LICENSE
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README
# seven module for FreeScout
Adds the functionality of sending SMS to your users.
## Prerequisites
- An [API key](https://help.seven.io/en/api-key-access) from [seven](https://www.seven.io)
- [FreeScout](https://freescout.net/) installation (tested with 1.7.x)
- PHP 7.1+
## Installation
### Via FTP
Download
the [latest release](https://github.com/seven-io/FreeScout/releases/latest/download/seven-freescout-latest.zip)
and extract the archive to `/path/to/freescout/Modules/`.
### Via git
- `cd /var/www/html/Modules`
- `git clone https://github.com/seven-io/FreeScout Seven`
- `cd Seven`
- `composer update`
**Attention:** The plugin folder is *case-sensitive*.
## Setup
1. Open up your FreeScout administration
2. Go to **Manage -> Modules -> seven** and click **Activate**
3. Go to **Manage -> Settings ->seven**
4. **API Key:** Enter your seven API Key
5. **Sender Identifier:** Optionally enter a sender identifier being displayed as the SMS
sender - max. 11 alphanumeric or 16 numeric characters, country specific restrictions
may apply
6. Click **Save** for submitting
## Usage
You can use placeholders which resolve to the user property as long as it exists.
*Example:* Dear {{first_name}} {{last_name}} resolves to Tommy Tester.
## Send Bulk SMS
1. Go **Manage -> seven**
2. Enter the message text to send
3. Click on **Send** to start the SMS dispatch
### User Filters
Narrow down users by the following properties:
- Locale
- Role
## Send SMS to User
1. Go **Manage -> Users**
2. Click on a user
3. Click **Send SMS** in the sidebar
4. Enter a text and submit by clicking **Send**
*Note:* If the user has no phone associated, the **Send SMS** menu entry won't get shown.
## Support
Need help? Feel free to [contact us](https://www.seven.io/en/company/contact/).
[](LICENSE)