https://github.com/tony98ms/laravel-help-desk

Package to generate and manage support tickets and help desk.
https://github.com/tony98ms/laravel-help-desk

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Package to generate and manage support tickets and help desk.

• Host: GitHub
• URL: https://github.com/tony98ms/laravel-help-desk
• Owner: tony98ms
• License: mit
• Created: 2022-08-21T19:57:37.000Z (over 2 years ago)
• Default Branch: master
• Last Pushed: 2022-08-29T19:52:13.000Z (over 2 years ago)
• Last Synced: 2024-12-17T12:52:50.101Z (19 days ago)
• Language: PHP
• Size: 8.79 KB
• Stars: 4
• Watchers: 2
• Forks: 0
• Open Issues: 0
• Metadata Files:
  • Readme: readme.md
  • License: LICENSE

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# Laravel Help Desk

Es un paquete para Laravel que permite generar tickets de soporte para cualquier aplicación de Laravel

# Instalación

Instalar el paquete:

```bash

composer require tonystore/laravel-help-desk

```

Publicar el archivo de configuración y migraciones:

```bash

php artisan vendor:publish --provider="TonyStore\HelpDesk\HelpDeskServiceProvider"

```

Configurar los nombres de las tablas con los que se crearán las migraciones en el archivo de configuración subscriptions.php:

```php

 [

        'user' => 'users',

        'ticket' => 'tickets',

        'ticket_priorities' => 'ticket_priorities',

        'ticket_types' => 'ticket_types',

        'ticket_categories' => 'ticket_categories',

        'ticket_category_type' => 'ticket_category_type',

        'ticket_comments' => 'ticket_comments',

        'ticket_files' => 'ticket_files',

        'ticket_states' => 'ticket_states',

    ],

    /**

     * Modelo usado para suscripciones, usado para las relaciones

     * del Trait

     */

    'models' => [

        'user' => \App\Models\User::class,

        'ticket' => \TonyStore\HelpDesk\Models\Ticket::class,

        'ticket_priority' => \TonyStore\HelpDesk\Models\TicketPriority::class,

        'ticket_type' => \TonyStore\HelpDesk\Models\TicketType::class,

        'ticket_category' => \TonyStore\HelpDesk\Models\TicketCategory::class,

        'ticket_category_type' => \TonyStore\HelpDesk\Models\TicketCategoryType::class,

        'ticket_comment' => \TonyStore\HelpDesk\Models\TicketComment::class,

        'ticket_file' => \TonyStore\HelpDesk\Models\TicketFile::class,

        'ticket_state' => \TonyStore\HelpDesk\Models\TicketState::class

    ]

];

```

Migrar las tablas:

```bash

php artisan migrate

```