awesome-osticket

A curated list of awesome osTicket resources, plugins, tutorials and other nice things.
https://github.com/clonemeagain/awesome-osticket

Last synced: 2 days ago
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Plugins
- Community Plugins
  - Reporting - Paid plugin for extensive reporting.
  - Real Dynamic Lists - Paid plugin that populates Custom Lists with live database items and keeps them updated.
  - Rejection Notifier - Paid Auto-responder plugin for rejecting tickets, when incoming email is from un-registered users.
  - Reporting - Paid plugin for extensive reporting.
  - Archiver - Archives tickets before delete, and allows for auto-pruning of old tickets.
  - Attachment Preview - Allows files attached to tickets to be embedded in the thread.
  - Autocloser - Automatically closes open tickets.
  - Fetch Note - Automatically fetch additional note content on ticket creation.
  - Field Radio Buttons - Enables the use of HTML form element Radio Buttons.
  - File Drive - Integrate file sharing facilities like Google Drive, OneDrive, Dropbox
  - Mentioner - Finds Staff mentions in a thread and add's them as collaborators to the ticket.
  - Multi LDAP Auth - Plugin for multiple LDAP servers authentication and LDAP Sync.
  - Prevent Autoscroll - Stops the agent view from scrolling down to the last message in the thread.
  - Rewriter - An osTicket plugin to rewrite incoming emails.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
  - Reporting - Paid plugin for extensive reporting.
- Core Plugins
  - Authentication :: CAS - Allows use of Client Access Server for authentication.
  - Authentication :: LDAP and Active Directory - Allows use of LDAP server for authentication.
  - Authentication :: Oauth - Allows use of an oauth service for authentication.
  - Authentication :: HTTP Pass-Through - Allows the use of webserver/passthrough authentication.
  - Storage :: Attachments in Amazon S3 - Allows attachments to be stored in AWS's S3 instead of the database.
  - Storage :: Attachments on the Filesystem - Allows attachments to be stored on the webserver's filesystem instead of the database.
- Third Party Integration Plugins
  - Chrome Extension: osTicket Checker - Checks for new tickets.
  - OpenID for Microsoft - An osTicket plugin to enable authentication with Microsoft accounts.
  - Jasper Reports - A Jasper Reports plugin for osTicket 1.9.
  - Mattermost - A plugin to send notifications to a Mattermost channel.
  - Magento Contact Integration - Plugin for Magento to send contact form details to osTicket via the API.
  - Trello - Integrates Trello with osTicket.
  - Slack - Sends notifications of new and updated tickets to a Slack channel.
  - Microsoft Teams - Sends notifications of new and updated tickets to a Microsoft Teams channel.
  - JIRA - Very flexable way to update osTicket in response to JIRA status changes. You just need to be comfortable with JSON
  - Bitfinex osTicket Streamer - Allows the creation of data streams to any third-party system.
Official Resources
- Documentation - Main Documentation site.
- Forum - Forum hosted by osTicket.
- GitHub repo - Main repository.
- Core Plugins - Plugins written by core developers.
- Main Website - Main website.
Download/Install files
- Core Software - Get the latest release.
- FAQ - Technical requirements etc.
Translations/Language-Packs
- Join the efforts - Help us translate osTicket for everyone.
Themes
- Third Party Integration Plugins
  - DMT Free Responsive for 1.9.12 - Looks good. Awaiting upgrade to 1.10.
  - osTicketAwesome.com - Commercial theme for client and staff portals.
  - osTicketResponsiveTheme.com - Commercial theme for client & staff portals.
  - osTicket Themes.com - Commercial Theme developers.
  - Themedost.com - Commercial Themes.
  - Bootstrap Free Theme - Unofficial bootstrap theme for osticket 1.10.
Guides
- Third Party Integration Plugins
  - Search Forums - Many questions have already been answered.
  - Youtube Installation Tutorial - Step by step demonstration of complete installation for v1.10.
Development Resources
- Third Party Integration Plugins
  - Docker osticket/osticket - Docker images.
  - Repo - Signals Docs - How signals work.
  - Unofficial Plugin Development Guide - Provides reverse-engineered instructions on how to develop an osTicket plugin.
  - Documentation Repo - Help out with documentation.
  - Vagrant - Provides a development environment for working with osTicket.
Professional Services
- Third Party Integration Plugins
  - Commercial Support - Get the most out of osTicket with tailored plans for your business.
  - Customization - Modify the ticket system to meet your needs.
  - Installation - Implementation, training, migration.
  - Professional Hosting - No install necessary.
@Mentions
- Third Party Integration Plugins
  - Linux.com - osTicket: Help Desk Ticketing Done Right.
  - Test-Driven Conceptual Modelling case-study report - from Universitat Politecnica De Catalulnya (in English).
  - The Next Web - How to Build an Effective Heldesk - Article.
  - Blog - Official blog of the creators.
  - Enhancesoft

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Awesome

awesome-osticket

Plugins

Community Plugins

Core Plugins

Third Party Integration Plugins

Official Resources

Download/Install files

Translations/Language-Packs

Themes

Third Party Integration Plugins

Guides

Third Party Integration Plugins

Development Resources

Third Party Integration Plugins

Professional Services

Third Party Integration Plugins

@Mentions

Third Party Integration Plugins