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awesome-osticket
A curated list of awesome osTicket resources, plugins, tutorials and other nice things.
https://github.com/clonemeagain/awesome-osticket
Last synced: 5 days ago
JSON representation
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Plugins
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Community Plugins
- Reporting - Paid plugin for extensive reporting.
- Real Dynamic Lists - Paid plugin that populates Custom Lists with live database items and keeps them updated.
- Rejection Notifier - Paid Auto-responder plugin for rejecting tickets, when incoming email is from un-registered users.
- Reporting - Paid plugin for extensive reporting.
- Archiver - Archives tickets before delete, and allows for auto-pruning of old tickets.
- Attachment Preview - Allows files attached to tickets to be embedded in the thread.
- Autocloser - Automatically closes open tickets.
- Fetch Note - Automatically fetch additional note content on ticket creation.
- Field Radio Buttons - Enables the use of HTML form element Radio Buttons.
- File Drive - Integrate file sharing facilities like Google Drive, OneDrive, Dropbox
- Mentioner - Finds Staff mentions in a thread and add's them as collaborators to the ticket.
- Multi LDAP Auth - Plugin for multiple LDAP servers authentication and LDAP Sync.
- Prevent Autoscroll - Stops the agent view from scrolling down to the last message in the thread.
- Rewriter - An osTicket plugin to rewrite incoming emails.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
- Reporting - Paid plugin for extensive reporting.
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Core Plugins
- Authentication :: CAS - Allows use of Client Access Server for authentication.
- Authentication :: LDAP and Active Directory - Allows use of LDAP server for authentication.
- Authentication :: Oauth - Allows use of an oauth service for authentication.
- Authentication :: HTTP Pass-Through - Allows the use of webserver/passthrough authentication.
- Storage :: Attachments in Amazon S3 - Allows attachments to be stored in AWS's S3 instead of the database.
- Storage :: Attachments on the Filesystem - Allows attachments to be stored on the webserver's filesystem instead of the database.
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Third Party Integration Plugins
- Chrome Extension: osTicket Checker - Checks for new tickets.
- OpenID for Microsoft - An osTicket plugin to enable authentication with Microsoft accounts.
- Jasper Reports - A Jasper Reports plugin for osTicket 1.9.
- Mattermost - A plugin to send notifications to a Mattermost channel.
- Magento Contact Integration - Plugin for Magento to send contact form details to osTicket via the API.
- Trello - Integrates Trello with osTicket.
- Slack - Sends notifications of new and updated tickets to a Slack channel.
- Microsoft Teams - Sends notifications of new and updated tickets to a Microsoft Teams channel.
- JIRA - Very flexable way to update osTicket in response to JIRA status changes. You just need to be comfortable with JSON
- Bitfinex osTicket Streamer - Allows the creation of data streams to any third-party system.
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Download/Install files
- FAQ - Technical requirements etc.
- Core Software - Get the latest release.
- FAQ - Technical requirements etc.
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Translations/Language-Packs
- Official List - Select "language packs" for latest.
- Join the efforts - Help us translate osTicket for everyone.
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Professional Services
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Third Party Integration Plugins
- Commercial Support - Get the most out of osTicket with tailored plans for your business.
- Commercial Support - Get the most out of osTicket with tailored plans for your business.
- Customization - Modify the ticket system to meet your needs.
- Installation - Implementation, training, migration.
- Professional Hosting - No install necessary.
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Official Resources
- Documentation - Main Documentation site.
- Forum - Forum hosted by osTicket.
- GitHub repo - Main repository.
- Core Plugins - Plugins written by core developers.
- Main Website - Main website.
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Themes
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Third Party Integration Plugins
- DMT Free Responsive for 1.9.12 - Looks good. Awaiting upgrade to 1.10.
- osTicketAwesome.com - Commercial theme for client and staff portals.
- osTicketResponsiveTheme.com - Commercial theme for client & staff portals.
- osTicket Themes.com - Commercial Theme developers.
- Themedost.com - Commercial Themes.
- Bootstrap Free Theme - Unofficial bootstrap theme for osticket 1.10.
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Guides
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Third Party Integration Plugins
- Search Forums - Many questions have already been answered.
- Youtube Installation Tutorial - Step by step demonstration of complete installation for v1.10.
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Development Resources
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Third Party Integration Plugins
- Docker osticket/osticket - Docker images.
- Repo - Signals Docs - How signals work.
- Unofficial Plugin Development Guide - Provides reverse-engineered instructions on how to develop an osTicket plugin.
- Documentation Repo - Help out with documentation.
- Vagrant - Provides a development environment for working with osTicket.
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@Mentions
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Third Party Integration Plugins
- Linux.com - osTicket: Help Desk Ticketing Done Right.
- Test-Driven Conceptual Modelling case-study report - from Universitat Politecnica De Catalulnya (in English).
- The Next Web - How to Build an Effective Heldesk - Article.
- Blog - Official blog of the creators.
- Enhancesoft
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Programming Languages
Categories
Sub Categories
Keywords
osticket
14
plugin
8
osticket-plugin
4
php
2
archive
1
attachment
1
pdf
1
file-manager
1
filemanager
1
files
1
self-hosted
1
collaborators
1
notifications
1
scp
1
rewrite
1
magento
1
magento-module
1
trello
1
slack
1
microsoft-teams
1
teams
1
beanstalkd
1
kinesis
1
streaming-data
1
debugger
1
devops
1
vagrant
1